Global Marine & Air Supplier Manager

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Job Summary Would you like to contribute to global logistics performance and drive impact through strategic 4PL partnerships? IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. We deliver sustainable innovations that elevate everyday products. The Global Marine & Air Supplier Manager is responsible for end-to-end management of the global 4PL model and associated 3PL ecosystem across Air and Ocean freight within IFF's Scent & Taste business. This role partners with the 4PL provider to deliver against contractual commitments, while advancing service excellence, cost competitiveness, operational resilience, and continuous value creation. The position acts as the primary global interface between the 4PL, suppliers, and key logistics stakeholders such as planning and customer service, ensuring alignment with business priorities and supply chain strategy. A core focus is on governance, performance management, and optimization of the 4PL operating model, while contributing to procurement activities, shipment execution, and strategic initiatives across the Air & Ocean category. This role can be based out of our offices in the Netherlands - Tilburg, Leiden, Hilversum OR Asturias, Spain in a hybrid capacity. Where You'll Make a Difference Manage the overall Marine & Air category for the Scent & Taste business, largely through the global relationship with the 4PL provider, ensuring alignment with Scent & Taste supply chain strategy Establish and lead a structured governance framework across operational, tactical, and executive levels Oversee end-to-end performance, including KPI tracking, issue resolution, and continuous improvement initiatives Ensure contractual compliance and identify gaps in service delivery or scope execution Monitor and manage performance of strategic carriers, partnering with Procurement to ensure execution of carrier strategies Act as a global escalation point for critical shipments, ensuring proactive exception management and effective communication Build strong cross-functional partnerships with site logistics, planning and order fulfilment and translate business needs into clear service expectations, while supporting tenders, market intelligence, and value creation initiatives What Makes You the Right Fit Bachelor's or Master's degree in Supply Chain Management, Logistics, Business, or a related field Proven experience in global logistics, 4PL/3PL management, or freight operations (Air & Ocean) Strong knowledge of end-to-end supply chain processes, including transportation, warehousing, and order fulfilment is a plus Demonstrated ability to manage supplier performance, contracts, and service level agreements Experience establishing governance frameworks and driving performance through KPIs and continuous improvement Solid understanding of global freight market dynamics, including capacity trends, regulations, and risk mitigation strategies Ability to manage complex stakeholder environments and build effective cross-functional relationships Strong problem-solving skills with experience handling escalations and driving timely resolution of operational issues Excellent communication and analytical skills, with the ability to translate business needs into actionable logistics strategies **If not all of the above requirements are met, we are happy to invest in training and development for candidates demonstrating the right mindset and strong cultural fit. How Would You Stand Out? Proactively identifies and drives measurable value creation initiatives with the 4PL, delivering tangible cost, service, or efficiency improvements Demonstrates strong ownership and resilience by effectively managing complex escalations and ensuring timely, high-quality resolution of critical shipment issues Builds trusted partnerships across global stakeholders and suppliers, translating business needs into clear, actionable solutions while influencing outcomes without direct authority Why Choose Us? 8% holiday allowance and a competitive annual bonus scheme (AIP) & Long-Term Incentive Plan (LTIP) for eligible roles Individual Choice Budget (IKB), which can be used flexibly (e.g., additional vacation days or monthly payout) 25 vacation days plus additional ADV days Commuting allowance (€0.23/km, up to 72 km one way) or full reimbursement of public transport (2nd class) OR lease car (role based) Competitive pension scheme, company-paid disability insurance and enhanced parental leave Access to an Employee Assistance Program (EAP) providing confidential wellbeing, financial, and personal support, along with employee resource groups and year-round activities such as workshops, sports events, volunteering, and social gatherings. We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value

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