Key Account Manager - NSW/ACT
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JOB TITLE: KEY ACCOUNT MANAGER - NSW AND ACT LOCATION: SYDNEY, AUSTRALIA ABOUT FOOD SOLUTIONS ( UFS ) Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS Unilever Food Solutions ( UFS ) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries , generating ~€3 Billion in Turnover, and employing ~4000 employees . We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do . We at UFS have a bold and clear ambition and strategy in place to reach €5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide. We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow . Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement , with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever. Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles. If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us! BUSINESS CONTEXT AND MAIN PURPOSE OF THE JOB Develop and grow National/Key Accounts in line with Unilever Food solutions financial and product growth plans. Manage current relationships to Retain and Grow via penetration of more SKU's and increased usage. Profile and develop new business opportunities with chain operators in targeted channels CPU's, aged care, caterers, pubs & clubs and cafes. MAIN ACCOUNTABILITIES Effective Planning of CTM (Chain Targeting Model) and W&R (Win & Retain) Plans. Develop, agree and implementing business development strategies, regular client business reviews, price negotiations and overall account management. Effectively manage Local/National Account trading terms and monitor growth plans. Develop and co-ordinate product promotional initiatives to grow Local/National Account business. Where appropriate, develop and manage customised solutions and concepts. Ensure all the management reports for measuring and reporting business performance are integrated, accurate, reliable and on time. Provide financial and non-financial information to facilitate timely and accurate decisions making on business operations. Undertake necessary activity with customers and distributors including trade shows, demonstrations, product launch events etc. KEY INTERFACES Internal - works closely with internal business teams on customer solutions; including chef development manager, marketing and R&D. Close link to sales team to ensure effective and efficient implementation of Local/National Account activity External - customers, suppliers etc, particularly active members in the local foods/foodservice industry. CRITICAL SUCCESS FACTORS FOR THE JOB Key Skills Passion for Growth - to demonstrate vision to reach outstanding growth levels, results driven. Break through thinking - Apply insight and trends for business development. Leadership and team commitment - to demonstrate high effectiveness in team leadership. Develop self and others - Strong interpersonal skills. Seizing the future - Take decisive action to create business improvements. Strong written and oral communication skills Moderate - Advanced Microsoft Office Skills Analysing and Interpreting data Data Driven Decision Making - use data to direct thinking and action. Relevant Experiences Trade qualification or University graduate preferably 5-7 years' experience in sales, preferably as Key/National Account Manager Broad knowledge in foodservice and catering business WHAT AWAITS YOU AT UNILEVER? The core of Unilever's culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebr
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