RFP Specialist

Benefits

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Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough ... we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now Get to Know the Opportunity: As a member of Voya's Retirement RFP Team, the RFP Specialist is responsible for assessing, planning, and delivering high-quality Request for Proposal (RFP), Request for Information (RFI), and consultant questionnaire responses. This role plays a critical part in helping the organization win new business by ensuring proposals meet client requirements, align with company standards, and communicate clear, compelling value propositions. The Contributions You'll Make: Assess incoming RFP/RFI requests to develop response strategies, identify resource needs, and establish timelines that support on-time delivery and strong advancement outcomes. Manage multiple concurrent proposal projects with varying complexity under tight deadlines. Support proposal development across multiple market segments, including Small-Mid Corporate, Tax Exempt, Government, Large Corporate, Defined Benefit (DB), and Non-Qualified (NQ) markets. Leverage proposal automation tools and platforms (e.g., Catapult, Envestnet, ProposalTech, RFPDirector, Responsive,) to log, track, and complete proposal responses. Research and develop responses through collaboration within proposal systems and with key stakeholders. Partner with subject matter experts (SMEs) across functions (e.g., Senior Management, Legal, IT, Product, Plan Administration, Implementation, Investments) to gather and incorporate accurate content. Collaborate with Business Development, Sales, and other teams to ensure all proposal components are complete and aligned. Draft new content as needed, translating complex or technical information into clear, concise, and compelling language for inclusion in the proposal content library. Communicate differentiated value propositions tailored to client and prospect needs. Perform formatting, proofreading, and editing to ensure proposals meet quality expectations and adhere to branding standards. Manage proposal production requirements, including print configurations and electronic delivery schedules. Identify opportunities for process improvement and contribute to the development and adoption of best practices. Participate in ongoing reviews of proposal content and partner with content owners to ensure accuracy and relevance within the content library. Provide mentorship and guidance to other RFP Specialists, as applicable. Perform additional duties as assigned. Minimum Knowledge & Experience: Bachelor's degree or equivalent experience Minimum of 3 years of RFP writing experience Strong planning, problem-solving, and organizational skills Excellent research, decision-making, and prioritization capabilities Strong written and verbal communication skills Strict attention to detail Ability to manage multiple priorities and deadlines independently Proven ability to collaborate with a wide range of functional and technical SMEs Preferred Knowledge & Experience: Advanced understanding of Retirement Services Experience managing complex projects with multiple stakeholders and tight timelines Experience with Responsive (formerly RFPIO) or similar proposal automation platforms Intermediate proficiency with Office 365 tools (Outlook, Word, Excel, PowerPoint, SharePoint, Teams, Planner, Copilot) Voya's Core Four bring our strategy to life by driving customer focus, accelerating AI-enabled transformation, fostering a high-performance culture, and delivering with consistency and operational excellence. How This Role Aligns to Our Core Four: Instill Customer Obsession: Deliver tailored, high-quality proposals that clearly address client requirements and articulate Voya's value to win new business. Transform with Automation/AI: Utilize proposal automation platforms and tools to streamline workflows, improve re

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