Director, Product Growth - Agentic Commerce

Responsibilities

• Define and execute the multi-year growth strategy for Agentic Commerce, aligning with the broader commerce platform vision at Fiserv.
• Influence the Agentic Commerce product roadmap using structured market insights, competitive analysis, client feedback, and performance data.
• Establish, grow, and manage strategic alliances with AI application providers, technology enablers, and alternative payment partners.
• Negotiate partnership agreements and lead joint commercialization initiatives, including co-marketing, integration programs, and commercial constructs.
• Drive adoption and revenue targets for Agentic Commerce solutions across enterprise merchant segments, using clear KPIs and performance dashboards.
• Develop pricing, packaging, and go-to-market strategies in collaboration with sales, relationship management, product, and marketing teams.
• Partner with technical product managers to translate business and partner requirements into prioritized, actionable development plans and release scopes.
• Represent Fiserv as a thought leader in agentic commerce through client presentations, industry forums, conferences, and webinars.
• Lead, mentor, and develop a team of product growth managers and subject matter experts, fostering a culture of innovation, accountability, and execution excellence.
• Collaborate with internal stakeholders (including legal, risk, compliance, and security) to ensure offerings and partnerships align with regulatory and security requirements.
• Experience you'll need to have:
• 10+ years of experience in product management, product growth, or closely related roles within technology, commerce, or payments domains.
• 5+ years of experience in a senior leadership position (Director or above) driving product growth, commercialization, or platform expansion.
• 5+ years of experience managing and developing teams, including setting objectives, coaching, and performance management.
• Proven experience defining, launching, and scaling capabilities in new or emerging product segments, including pilot programs and phased rollouts.
• Demonstrated experience building, negotiating, and managing strategic partnerships with major consumer applications, AI platforms, or commerce ecosystems.
• Experience developing and executing pricing, packaging, and go-to-market strategies in collaboration with sales and marketing organizations.
• Ability to translate API specifications, integration models, and technical concepts into clear business requirements and value propositions.
• Experience presenting to and influencing C-level stakeholders using structured storytelling, data-driven insights, and clear recommendations.
• Strong analytical skills, including market sizing, total addressable market (TAM) analysis, and competitive benchmarking using quantitative and qualitative inputs.
• Bachelor's degree in business, engineering, computer science, or a related field, or equivalent combination of education, related experience and/or military experience.
• Experience that would be great to have:
• Experience with AI-driven commerce, including partnerships or integrations with artificial intelligence applications (for example, conversational agents or recommendation systems).
• Familiarity with payment ecosystems and alternative payment methods, including relevant regulatory, compliance, and security considerations.
• MBA or advanced business degree, or equivalent combination of education, related experience and/or military experience.
• Experience launching or scaling one-to-many integration models or platform-based products for merchants or commerce partners.
• How you'll work:
• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• Sponsorship:
• You must currently possess valid a

Benefits

Additional Information

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Director, Product Growth - Agentic Commerce About your role: As Director, Product Growth - Agentic Commerce, you will lead growth strategy, adoption, and commercialization for next-generation, AI-driven commerce solutions. You will partner closely with product, sales, marketing, and external AI platform partners to define differentiation, build partnerships, and execute go-to-market plans. Your work will help merchants unlock new revenue streams by making their goods and services discoverable and purchasable through agentic commerce experiences.

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