Deputy Director (Elevators)

Benefits

Additional Information

The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 Leased Housing program that serves over 150,000 additional tenants. NYCHA's mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA's Asset & Capital Management (A&CM) Division leads the Authority's capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio - one of the largest in NY State - as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA's housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents' quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery focused. More information can be found on our website at: Modernizing NYCHA Properties. A&CM's Capital Programs vertical is responsible for end-to-end management of over 500 active modernization projects across the Authority's properties throughout the city. These investments are necessary to ensure effective building performance and good living conditions for residents, and include modernization of building systems, interiors and exteriors, apartments, and grounds. Current programs focus on heating systems, elevators, roofs, brick facades, CCTV and layered access controls, entryways, flood protection and resiliency, sustainability initiatives, community centers, lighting and playgrounds. Projects utilize a range of delivery methods and procurement approaches, with budgets ranging from $100,000 to up to $100 million per project. The vertical is organized into several departments including project management and program management. Capital Programs is seeking to hire a Deputy Director for Program Management to oversee large, high profile capital programs managed through program management services contracts. The Deputy Director will ensure that all assigned programs, typically valued between $100 million to $500 million, are executed effectively and meet NYCHA's standards for quality, cost-efficiency, timeliness, safety and stakeholder engagement. The Deputy Director will play a critical role in managing relationships with program management firms, their inspection teams, external contractors, and internal teams. The Deputy Director will also contribute more broadly across A&CM's capital program and project management approaches and activities. The ideal candidate will bring expertise in construction/construction inspection management, project controls, and public-sector procurement, coupled with strong leadership and collaboration skills. The Deputy Director reports to the Director for Program Management and, along with the Director, will oversee between 10 to 20 staff, program management services consultants and staff augments. Key day-to-day responsibilities will include, but are not limited to the following: - Support the Director in providing guidance to staff and program managers on critical issues such as design, construction quality, non-conforming work, safety protocols, and project closeout. - Assist in ensuring sufficient vendor and contractual capacity to effectively execute programs. - Support the review and approval process for key program documents such as RFQs/RFPs, contracts, task orders, change orders, and payment applications to ensure compliance with NYCHA standards and external regulations. - Support oversight of field inspection activities and responses to safety and quality inspections. - Assist in directing the review of project schedules and task order assignments to ensure maximum productivity. - Support effective communication and coordination with NYC agencies (e.g., DOB, FDNY, DEP) and utility providers to address regulatory and operational requirements. - Help cultivate relationships with internal teams, including Heating, Elevators, Skilled Trades, Property Management, and Operations, to ensure cross-divisional collaboration. - Assist in monitoring program performance metrics and project controls, identifying trends and ensuring timely corrective actions. - Support the development and presentation of status updates, reports, and recommendations to senior leadership, summarizing key decisions and areas requiring attention. - Assist in addressing program-specific challenges, including schedule delays, budget overruns, and co

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