Care Manager - Bachelor's Level or Master's Level

Benefits

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Cost Center 306 Campus Clinic Scheduled Weekly Hours 40 Work Shift None (United States of America) Shift & Status Who Are We? We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day. Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers. We are passionate about serving and are honored to be a part of this incredible work. Job Title: Care Manager - Bachelors' Level Pay Grade: Department: Outpatient Recovery Services FLSA Status: Reports to: Clinic Manager Revised Date: 2/2026 Position Summary: Within the framework of the organization, Care Managers are embedded in primary care or other specialty healthcare clinics to provide Medical/Behavioral Health Integration services to patients and/or identified populations. Care Manager's assume shared responsibility for a panel of patients to provide care management intakes, connect to appropriate resources, provide appropriate psychosocial support, and facilitate efficient and effective healthcare interventions. They are also responsible for upholding the highest quality of care, keeping with all standards and bylaws set by government agencies as well as Pine Rest. The Behavioral Health Care Manager - Bachelor's Level must demonstrate excellent customer service and have enthusiasm for the program and the Pine Rest organization. Principal Duties and Responsibilities: - Provides embedded services within designated clinics or primary care office settings. - Regularly meets with psychiatrist and/or other health care providers to present behavioral health information including formulation of problem, impression and recommendations utilizing summary of medical information, relevant psychiatric symptoms, behavioral observations, history, substance abuse information, and information obtained from collateral contact. - Provides care management intake and holistic evaluation of social and healthcare needs for identified patients and identified patient population. - Facilitates effective and efficient communication with diverse healthcare and community partners to ensure holistic health care treatment for patients served; which may be achieved through interdisciplinary team meetings, record review, creating care plans, and informal discussions. - Provides appropriate therapeutic interventions commensurate with educational background. - Provides health behavior interventions to enhance physical health outcomes using evidence-based behavioral change strategies (including but not limited to problem solving, motivational interviewing, behavioral activation, etc.) - May include crisis management, intake and referral for placement of patients within the appropriate levels of care, care coordination with community referral sources, and utilization review for initial placement of patients. - Ensures electronic medical record documentation and reporting is completed thoroughly and in a timely manner, in accordance with departmental procedures. - Participates regularly in departmental and staff meetings. - Participate in quality improvement initiatives as designated and may aid in program and workforce development - Maintains all Michigan licensure requirements. - Builds knowledge of current trends and developments in treatment and counseling through appropriate professional literature, medical workshops, and publications. Fulfills continuing education requirements as per PRCMHS departmental policies. - Participates in education and training programs for persons served, families, or community groups. - Provides consultation to professionals, hospitals, organizations, or agencies outside of Pine Rest. - Membership and involvement in local, state, and national professional organizations is encouraged. - Creates a customer-friendly environment. - May be required to work some evening hours. - May conduct research. - May be required to support and promote a recovery focused environment and person-centered approach within the program. - Responsi

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