Restaurant Manager - BFI Riverfront

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Additional Information

We are looking for an experienced Restaurant Manager to join the team at BFI Riverfront! With spectacular views of Waterloo Bridge and the Thames, our vibrant BFI Riverfront restaurant and bar is the hottest spot on the Southbank. Salary: £36,000-£38,000 (depending on experience) + Generous service charge Contract: Full Time / Permanent 5 day working week Mixture of shifts with evenings being the busy periods Company benefits Development opportunity About the Restaurant Manager role: As Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. You'll work closely with the General Manager, Assistant General Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance. You'll be a hands-on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day. You will also: - Support in delivering exceptional service and operational standards - Lead and motivate the team during busy services - Help oversee reservations, table management, and guest flow - Handle customer feedback and resolve issues professionally - Support recruitment, onboarding, and training of team members - Drive team engagement and create a positive working environment - Support labour control, productivity, and commercial performance - Ensure compliance with food safety, health & safety, and company procedures - Maintain high standards of cleanliness, presentation, and service at all times - Deputise for senior management when required - Previous experience in a restaurant management role - Excellent product knowledge (food & beverage) - Strong communication and organisational skills - Confident leading a team in a fast-paced environment - Excellent customer care and problem-solving skills - Positive, supportive, and team-focused approach - Ability to take initiative and lead by example - Good understanding of restaurant operations and service standards - Flexible and reliable with a hands-on attitude Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including: Free lunch on shift Endless tea and coffee on shift 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too! Life Assurance Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients Employee discounts at several retailers (via Perkbox app) & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders If this sounds like the role for you,

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