Quality Improvement Intern

About the role

As a Quality Improvement Intern, you'll be part of the Foodstuffs Own Brands Quality and Technical Team, supporting continuous improvement of own‑brand products such as Pams. In this role, you'll help the team understand quality issues, learn from customer feedback, and work with suppliers to drive improvements.

Responsibilities

• Support the Quality Improvement Manager by analysing customer complaint data (e.g. Salesforce) and helping prepare quality improvement reports and dashboards.
• Assist with preparing and maintaining supplier quality improvement packs, including complaint trends, agreed actions, and progress tracking.
• Help compile monthly internal quality dashboards to support Product Managers in prioritising quality improvements.
• Use Microsoft 365 tools (such as Excel, Teams, SharePoint, and Copilot) to improve efficiency and consistency in reporting and analysis.
• About you
• Our internship programme offers
• 12-weeks paid work at living wage starting in November based in Māngere, Auckland.
• Renowned learning and development sessions fortnightly.
• An extensive support network - your People Leader, the Talent Team, a Kaiārahi (mentor) and your fellow interns to help you along the way.
• The opportunity to tackle real-world business problems that help us achieve our aspiration - to help New Zealanders get more out of life.
• Modern office spaces with free parking, subsidised lunches, flexible working, weekly supplier tastings and regular celebrations.
• 5% in store and online discount in our supermarkets.
• We're looking for someone who is interested in discovering their career with us.
• You'll be working for a New Zealand owned and operated Co-op whose purpose is to help New Zealanders get more out of life.
• Check us out here https://www.foodstuffs.co.nz/, on Instagram @foodiescareers and on Tik Tok @lifeatfoodies to stay up to date.
• Our recruitment process involves
• A written application form, video interview, and face-to-face interview with our People leaders.
• If successful, we'll check your references before finalising contracts and moving you through our fun and interactive digital onboarding experience to get you ready to start in November.
• If you require the recruitment process to be adapted due to an access need, please feel free to contact us directly - recruitment@foodstuffs.co.nz

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