Memory Care Navigator

About the role

The Memory Care Navigator serves as a highly skilled, compassionate leader in dementia care coordination, delivering seamless navigation and support to individuals living with memory loss and their caregivers across clinical, community, and program-based settings. This role leverages a structured, patient and caregiver-centered approach encompassing intake and triage, education, resource coordination, and sustained engagement addressing the complex, evolving needs associated with cognitive decline. Serving as a central point of coordination, the Memory Care Navigator facilitates access to appropriate clinical and community resources, promotes continuity of care, and supports effective caregiving across the care continuum. Through strategic coordination, advocacy, and relationship-building, the Memory Care Navigator enhances care experiences, optimizes healthcare utilization, and drives meaningful improvements in quality of life for both individuals with memory loss and those who care for them.

Responsibilities

• Adheres to established dementia care program protocols and workflows by completing required assessments accurately and within defined timeframes, ensuring compliance with care standards and supporting effective, consistent delivery of specialized dementia-focused care.
• Serves as a community resource by supporting outreach and engagement efforts, providing education on available services, and fostering connections between patients, caregivers, and community-based resources to enhance access to care and promote overall health and well-being.

Requirements

• Education
• Bachelors Degree, Social Work, Gerontology, or a health-related field (Required) or
• Masters Degree, Social Work, Gerontology, or a health-related field (Preferred)
• 5-6 years Demonstrated experience supporting individuals with memory loss and working collaboratively with their families. (Required)
• Licenses and Certifications
• CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 30 Days(Required)
• Certified Dementia Practitioner (CDP) - National Council of Certified Dementia Practitioners (NCCDP) (Preferred)
• PAC Certified Dementia Champion (PAC-DC/L) (Preferred)
• Drives personal vehicle for RHS business 25% or more of the time to perform essential functions of the job
• Valid Drivers License Required
• Other Requirements Call Rotation
• To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .

Benefits

Additional Information

Williamsburg, Virginia Hiring Range $68,000.00 - $93,500.00/Annual Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.

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