Service captain @ Zen

About the role

As Service Captain , you will play a pivotal role in orchestrating the guest experience. You will guide and support the service team on the floor, ensuring each guest receives warm, attentive, and knowledgeable hospitality that reflects our Michelin-starred standards.

Responsibilities

• Deliver warm, refined, and consistent service throughout each stage of the guest journey.
• Support and guide junior front-of-house team members, ensuring smooth operations and exceptional standards.
• Be an ambassador for the Zén experience, with an in-depth understanding of the tasting menu, beverage pairings, and restaurant philosophy.
• Anticipate guest needs and personalize each interaction with care, timing, and professionalism.
• Work closely with the kitchen and service teams to ensure clear communication and flawless execution.
• Contribute actively to pre-service briefings, training sessions, and feedback loops that support team growth.
• Why Join Zén?
• At Zén, we believe that service is as much an art as it is a craft. We empower our team members to grow, contribute ideas, and be part of something exceptional. You'll work in a close-knit team of professionals who take pride in the experience we create together, every night.
• Employee Benefits Include:
• Competitive salary and performance-based opportunities
• Daily staff meals
• Birthday leave to celebrate your special day
• Staff discounts across restaurants under the Unlisted Collection Group
• Training and growth opportunities in a Michelin-starred environment
• Elevate your service career with purpose and passion.
• If you're a motivated individual with a love for hospitality and a drive for excellence, we'd love to meet you. Join us at Restaurant Zén and be part of a team redefining modern fine dining in Singapore.
• Apply today and be part of something extraordinary.

Requirements

• Guest-Centric Mindset : A passion for delivering truly memorable dining experiences, with attention to detail and empathy at the core.
• Professional Experience : At least 1-2 years of experience in a fine dining or high-end hospitality environment. Michelin or equivalent background is a strong advantage.
• Communication & Leadership : Clear communicator with the ability to lead by example and support junior team members in real time.
• Product Knowledge : Strong interest in food, wine, and hospitality, with a commitment to learning and sharing the stories behind our dishes and drinks.
• Team Player : Positive attitude, adaptability, and a collaborative spirit to contribute to a seamless service flow.

Additional Information

Job Description & Requirements Service Captain - Restaurant Zén, Singapore Join the team behind one of Asia's most acclaimed dining experiences. Restaurant Zén , the sister restaurant of the 3-Michelin star Frantzén in Stockholm, is looking for a dedicated and service-driven Service Captain to join our world-class front-of-house team in Singapore. Housed in a beautifully restored heritage shophouse, Zén offers an immersive tasting menu experience across three levels, combining Nordic precision with Asian nuance. Our commitment to excellence is reflected not only in the food and ambiance but also in the service - precise, personal, and deeply thoughtful.

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