Team Lead, Payroll Services and Analytics

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Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Accounting, Level C Job Title Team Lead, Payroll Services and Analytics Department Payroll Services & Analytics | Payroll | Financial Operations | VP Finance and Operations Compensation Range $7,283.75 - $10,474.08 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job. Posting End Date June 22, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. Job Summary The University of British Columbia is one of the largest universities in Canada, and one of the largest employers in the province of British Columbia, employing more than 18,000 faculty members and staff (including student employees) spread across more than 10 bargaining units or employee groups. UBC payroll and benefits expenses is near $2B per year and accounts for 75% of operating expenses. The Payroll Team Lead is a key operational role, leading the Leave of Absence (LOA), Tuition Waiver (TW), Payroll Accounting Adjustment (PAA), and Payroll Reconciliation areas and related projects. Through driving exceptional customer service, business process improvements, and optimal utilization of Workday in these areas, this position has the ability to have a significant impact on departments and the UBC community. The position ensures processes and procedures are in compliance with federal and provincial legislation and regulations and numerous collective agreements which cover multiple unions, associations, excluded terms and conditions and University policy. The incumbent utilizes the combination of payroll benefits and accounting knowledge, ERP system and data analysis expertise, and project management abilities to work with their areas and the payroll business analyst to facilitate improvements to existing methods or new methods of data analysis and data manipulation for tasks such as the LOA Audit, LOA pre-authorized debit integration and mass data load into Workday, and PAA Robotic Process Automation (RPA) bot logic. Organizational Status The Payroll Team Lead reports to the Manager, Payroll Services and Analytics and is responsible for leading LOA, TW, PAA and Payroll Reconciliation in the Payroll Department. The role works closely with the Payroll Business Analyst, the management within the Integrated Service Centre (ISC), Central HR, IT, Finance and other internal units to ensure stakeholder and employee needs are met and communication is aligned. Work Performed - Ensures LOA, TW, and PAA team resolves employee submitted inquiries (ServiceNow tickets) within service level agreement timelines. This includes making processes more efficient, coordinating with technical teams to resolve technical issues and make improvements, and addressing tickets directly when necessary. - Responsible for the hiring, training, coaching/mentoring and performance management of the team by scheduling staff, coordinating work assignments, and evaluating employee performance. Actively manages absenteeism, discipline, and grievances. - Coaches and trains LOA, TW, PAA, and Payroll Reconciliation areas staff on optimal utilization of Workday. - Responsible for accurate payment and reporting of all employee payroll/benefits, ensuring compliance with Federal and Provincial legislation and regulations, union agreements, University policies and responding to legal requests, special agreements and other related issues. - Processes monthly integration to withdraw benefit payments from employee's bank accounts that are on leave with benefits, as well as monthly Workday mass entry to clear paid amounts from arrears balances. Assesses and recommends controls and improvements to this complex financial process. - Ensures Payroll Reconciliation area is reconciling between payroll and general ledger data sources in Workday with accuracy and frequency to maintain low risk, and paying/remitting correct amounts to Unions and the Government. - Assists in developing and maintaining Payroll Ledger Account and worktag reconciliation processes. - Assists in designing and maintaining (ongoing due to changing payroll legislation etc.) a complex programmed solution designed for more efficient Leave of Absence (LOA) Audits, and

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