Staff Software Engineer: Platform

Responsibilities

• You'll own and evolve the developer platform that powers Flexport engineering. That means:
• Making the best paved paths and self-serve tooling possible that makes the right thing the easy thing, protected by guardrails but not locked gates.
• Creating and supporting developers with CI/CD pipelines (Buildkit, Github Actions), build tooling (Gradle, Bazel, npm/pnpm/bun, Go and Cargo) and artifact repositories (Artifactory, ECR, github).
• Owning and improving the backend and frontend developer experience.
• Acting as the steward of our GraphQL and gRPC ecosystem and make sure our middleware, federation and schema sharing, CLIs, codegen and servers and clients work smooth as butter.
• Evolving and integrating our IAM solutions and primitives so that everything is easy and secure by default.
• Making sure engineers can easily use and understand our container orchestration (Kubernetes, ECS) and observability stack (Openmetrics, Datadog) that engineers rely on to run, understand and debug their services.
• Doing user research with developers : shadowing engineers, running interviews, and tracking DevX metrics so that what you build is grounded on data and not assumptions.
• Crossing organizational boundaries to align with product teams and ship changes that impact the whole engineering org.

Requirements

• 10+ years of software engineering experience , with significant time spent building developer platforms, internal tooling, or core infrastructure that other engineers depend on.
• Deep full-stack instincts : you're equally comfortable in a backend service, a frontend build pipeline, a Kubernetes manifest, and a CI configuration.
• Strong product instincts applied to internal users : you treat engineers as customers, identify what's actually worth building, and measure whether it worked.
• An appetite to take a shovel to that brown field: you thrive on fixing what's broken and building bridges to what's next. You don't just throw migrations over the wall, you either execute them yourself or make sure they feel effortless.
• An independent mindset : you thrive in ambiguity, find the highest-leverage problems yourself, and don't wait to be told what to do.
• Excellent communication : you can run a developer interview, write a clear design doc, and align stakeholders across teams to land platform-wide changes.
• A generally helpful attitude . Everyone should know you within no-time as the person who gets stuff unblocked, points them in the right di

Additional Information

About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes-from emerging brands to Fortune 500s-use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes - from emerging brands to Fortune 500s - use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Staff Software Engineer: Platform Every engineer at Flexport ships code that moves real freight across 112 countries. The faster and safer they can do that, the faster the world's supply chains move. The PSI (Platform, Security & Infrastructure) team makes this possible: we build the paved path and tooling that hundreds of engineers around the world rely on every day to ship. This is not a role where you wait for tickets. You'll talk to engineers, dogfood our platform, and find the friction that's slowing us down, and then design and ship the tools to remove that.

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