Intermediate Analyst, Workday Operations

About the role

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits i

Responsibilities

• Own Workday Transactions: Manage day-to-day Workday business processes (corrections, cancellations, rescinds), proactively resolving stalled or stuck transactions and ensuring employee records remain accurate.
• Support HR Core Processes: Action "to do" and "review" steps within Workday (e.g., employee self-service changes, work permit reviews), ensuring timely and compliant processing.
• Manage Key Requests: Handle unassigned requests such as job changes, role assignments, and the creation of new supervisory organizations.
• Maintain System Access & Data Integrity:
• Facilitate Workday access for unique scenarios (e.g., terminated employees where automation is unavailable)
• Process manual updates, including PRO requests and setup/termination of Board of Directors and contingent workers
• Lead Mass Data Changes (EIB): Own end-to-end execution of centralized updates using EIB-from intake and impact assessment to testing and deployment. Projects include reorganizations, cost center or location changes, store realignments, and more.
• Lead Data Audit Activities: Lead weekly and monthly data audits within Workday to ensure data integrity and accuracy.
• Shift from Reactive to Proactive: Design and implement alerts, notifications, and controls within Workday to identify and prevent issues before they occur.
• Drive Data Quality & Insights:
• Conduct regular audits to ensure data accuracy and compliance
• Identify trends and recommend improvements to reduce recurring issues
• Partner with HR Reporting to enhance audit reporting and insights
• Continuously Improve Processes: Evaluate current workflows and recommend enhancements to improve efficiency, scalability, and the overall employee experience.
• Case Management & Stakeholder Support: Review and resolve Workday-related cases (e.g., EIB and mass changes), ensuring timely, high-quality outcomes.
• Support System Testing: Create and manage employee lifecycle transactions in test environments to support system enhancements and technology initiatives.
• What you bring:
• Workday Expertise:
• 2-4 years of experience in HR systems or operations, with strong hands-on experience in Workday (HCM, Compensation, and Benefits).
• Analytical Mindset:
• Advanced Excel skills and a strong attention to detail, with the ability to analyze data, identify issues, and deliver accurate results.
• Process & Improvement Focus:
• A proactive, solutions-oriented mindset with a passion for improving workflows and leveraging technology effectively.
• Strong Communication Skills:
• Clear and professional written and verbal communication, with the ability to engage stakeholders at all levels.
• Organization & Ownership:
• Ability to manage multiple priorities, meet deadlines independently, and take ownership of your work.
• Collaborative Approach:
• A team player who builds strong relationships and works effectively across HR, technology, and business teams.
• Discretion & Integrity:
• Commitment to handling sensitive HR data with the highest level of confidentiality and professionalism.
• We're always looking for great talent! In addition to competitive pay, we offer:
• Comprehensive benefits and retirement programs
• Performance incentives, Continuing Education Programs
• Other perks to support your well-being
• Career growth opportunities and product discounts
• Our typical hiring range is between $53,000.00 and $88,000.00 per annum. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, market location, industry benchmarks, internal equity and other role-specific requirements. #LI-AG2
• This posting represents an existing vacancy within our organization.
• We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

Benefits

Additional Information

As a key member of our HR Operations team, you'll play a critical role in ensuring the accuracy, efficiency, and continuous improvement of our Workday environment. You'll combine hands-on execution with process optimization, helping to deliver a seamless employee experience.

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