Operations Internship

Responsibilities

• Data & Analysis
• Extract, manipulate, and cleanse large data sets to support existing clients using tools like Excel, Tableau, and SQL
• Analyze data and identify actionable insights by reporting within the product interface and Tableau
• Maintain tracking of client-specific internal reporting goals based on their quotas and capacity
• Conduct industry research in a variety of fields (think: federal regulation, speech analytics, internet protocols) then apply it in real time to team processes and data visualization
• Create comprehensive playbooks to add to our training library
• Automation Support & QA
• Support testing of automation tools by running structured test cases, logging results, and flagging failures or edge cases for engineering follow-up
• Surface candidates for automation by identifying repetitive manual tasks based on volume, repeatability, and error rate
• Execute on tasks that fall outside automation scope - applying judgment to exceptions, one-offs, and edge cases that tools can't yet handle
• Use Excel and SQL to validate that automated outputs match expected results
• Track QA outcomes across automation rollouts, noting regressions and gaps that require follow-up
• Create reports and visualizations that measure automation impact vs. manual baseline (time saved, error reduction, and task deflection)

Requirements

• Organized, detail-oriented and an expert multi-tasker
• Ability to learn new technologies quickly
• Excellent writing and research skills
• Self-motivated, team player comfortable in a high-growth, fast-paced, start-up environment
• Ability to take a project and run with it under limited supervision and instruction
• Positive can-do attitude with the ability to thrive amidst ambiguity as needed
• Track record of over-achievement
• WHY YOU'LL LOVE US
• Growth potential and great intern retention rate
• Start up atmosphere, no cubicles or suits here!
• Fun work environment where hard work is rewarded
• Frequent happy hours and team outings
• An office always stocked with coffee, snacks, and other drinks
• Teammates who have your back in and out of the office

Benefits

Additional Information

Hybrid (Morristown, NJ) ABOUT PERFORMLINE PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. The company's platform supports pre-publication review of marketing assets and post-publication monitoring across marketing channels including web, social, and email-helping organizations manage risk, ensure regulatory compliance, and protect their brands at scale. PerformLine is headquartered in Morristown, New Jersey, and serves clients across financial services and other regulated markets. Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all. MISSION Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel. OUR INTERNSHIP PROGRAM Our program provides value for our interns both during and after their internship! PerformLine interns can expect to build valuable skills, knowledge, tools and training through a series of hands-on "prep sessions" to fully prepare them for their next career move. Think mentorship, resume reviews / enhancements, interview training and even mock sessions to practice their new skills! **Ask about earning course credit for your university!!**

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