Key Account Manager

About the role

As a Key Account Manager, you'll be the primary commercial contact for a portfolio of key customer accounts, building long-term relationships while ensuring projects are delivered on time, within scope and to the highest standards. Working closely with Engineering, Operations, Supply Chain and Quality teams, you'll coordinate customer requirements, manage commercial activities and identify opportunities to strengthen partnerships and grow existing accounts.

Responsibilities

• Build and maintain strong relationships with key customer accounts, acting as their primary commercial contact.
• Manage commercial activities including quotations, proposals, pricing, contract reviews and negotiations.
• Monitor customer orderbooks and delivery schedules to ensure customer requirements are met.
• Work collaboratively with Engineering, Operations, Supply Chain and Quality teams to resolve commercial and operational issues.
• Conduct regular customer reviews to understand future demand, priorities and business opportunities.
• Track account performance, providing regular reports and forecasts on order intake, revenue, risks and opportunities.
• Represent the voice of the customer internally while balancing wider business priorities.
• Host customer visits and attend customer sites for business reviews, project discussions and relationship management.
• Support the delivery of business growth through exceptional customer service and account development.
• About You
• We're looking for someone who is commercially minded, customer-focused and enjoys building long-term relationships within a technical manufacturing environment.
• You'll ideally have:
• Previous experience in Account Management, Key Account Management or Commercial Management.
• Experience working within an engineering, manufacturing or aerospace environment.
• Strong commercial awareness with experience supporting quotations, contracts and pricing activities.
• Excellent communication and relationship-building skills.
• The ability to work effectively with cross-functional teams in a fast-paced manufacturing environment.
• Strong planning and organisational skills with excellent attention to detail.
• Confidence presenting to customers and senior stakeholders.
• Proficiency in Microsoft Excel, Word and PowerPoint.
• A proactive approach with the ability to identify opportunities to develop and grow customer accounts.
• If you're looking for an opportunity to build strong customer partnerships and play a key role in the continued growth of a leading aerospace manufacturer, we'd love to hear from you.

Benefits

Additional Information

Join Our Commercial Team Beagle Aircraft is a leading aerospace manufacturer, producing precision-engineered components for some of the world's leading aerospace programmes. As we continue to grow, we're looking for a commercially focused Key Account Manager to join our Business Development team. Working closely with the Head of Business Development, you'll play a key role in managing strategic customer relationships, ensuring exceptional service, driving commercial performance and supporting the continued growth of the business.

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