Philanthropy Revenue Quality Assurance Specialist

About the role

The Nature Conservancy's mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world's toughest challenges so that we can create a world in which people and nature thrive. We're rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it's career development, flexi

Requirements

• Bachelor's degree and 3 years related experience or equivalent combination.
• Experience generating reports and analyzing and interpreting data.
• Experience working across departments.
• Experience with current technology in not-for-profit revenue management .
• Experience, coursework, or other training in principles and practices of not-for-profit revenue management .
• Salary Information:

Additional Information

What We Can Achieve Together: The Philanthropy Revenue Quality Assurance (QA) Specialist will work as part of the Philanthropy Revenue Management & Operations Team within Philanthropy Effectiveness in Global Development. Philanthropy Revenue QA Specialist will primarily be responsible for reviewing and committing constituent revenue transactions entered into BB CRM and will support the identification of bottlenecks, redundancies, vulnerabilities and opportunities for enhanced efficiency or effectiveness, and provide recommendations for process and procedure improvement. The Revenue Quality Assurance Specialist will work towards meeting strategic priorities by utilizing their advanced knowledge of the fundraising and finance technical systems, tools, and resources to perform their daily tasks of batch review and coordinate communications related to revenue processes and resources. The role requires substantial contact with stakeholders, e.g., development, audit, and legal; and they may serve as the lead liaison with other partners. The Revenue QA Specialist will keep up-to-date on organizational developments and best practices in order to improve services. They will enforce, implement and adapt processes and recommended procedures to improve effectiveness per consultation with business process owners. The Revenue Quality Assurance Specialist will review and approve the details of all revenue transactions entered into The Nature Conservancy's constituent database of record generated by Conservancy fundraising/operating programs to ensure accuracy and compliance. Once reviewed and approved these transactions are committed to both the constituent and finance databases of record. They manage the batch commit and exception process, assist with technical/system support, and coordinate timely and accurate support by other team members for corrections to revenue transactions. They coordinate with Finance partners to resolve coding and donor intent issues, identify exception trends to recommend process improvements, and field retraining/skill remediation. They collaborate with various teams across TNC such as Finance, Development, Audit, Legal, and Business Units to ensure business processes and procedures facilitate compliance with donor stewardship and FASB/GAPP standards. They provide recommendations for process improvement and procedure updates, in particular those related to contribution revenue transactions. The Specialist must be able to work during hours aligned with one of the United States time zones We're Looking for You: The Nature Conservancy seeks a Revenue Quality Assurance Specialist on the Philanthropy Revenue Management and Operations team to support our work to ensure effective revenue management and excellence in donor stewardship. This position succeeds in a collaborative, supportive, and fun environment. The Specialist brings their expertise in fundraising operations, not-for-profit revenue management, excellence in communication skills and collaboration, and the finest detail-oriented work. Come join us! The Nature Conservancy is a global conservation leader and one of the top fundraising charities in the United States.

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