Academic Technology Associate
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Responsibilities
- The Academic Technology Assistant (ATA) supports the Course Evaluations System (CES) operations by managing Course Evaluation Liaison (CEL) records and providing ongoing support.
- Working closely with the Senior Academic Technology Specialist, the ATA
- contributes to daily operations, stakeholder support, and continuous process
- improvement to ensure efficient and reliable course evaluation services.
- Maintain academic technology documentation processes and resources, including the CES website, calendars, and guides, ensuring that all materials are accurate and up to date.
- Provide customer support through email, ticketing systems, and office hours.
- Collaborate with technical teams to track and resolve issues.
- Assist with course evaluation processes that help ensure data accuracy through the practice of regular auditing.
- Assist the Office of Academic Technology with other duties as assigned.
- Required Qualifications
- Relevant education and experience may be substituted as appropriate.
Requirements
- More than the required years of experience working in a customer service role. Experience in administering and processing electronic surveys. Experience managing complex projects. Experience working in a team environment
- Salary Range
- $20,000 annually (based on a 20 hour work week)
- Working Conditions
- May work around standard office conditions
- Repetitive use of a keyboard at a workstation
- Required Materials
- Letter of Interest
- Resume/CV
- 3 work references with their contact information including email addresses; References submitted should be professional and not personal and at least one reference should be from a supervisor
- ----
- Employment Eligibility:
- Retirement Plan Eligibility:
- The retirement plan for this position is Teacher Retirement System of Tex
Additional Information
Job Posting Title: Academic Technology Associate ---- Hiring Department: Academic Affairs ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 20 ---- FLSA Status: Non-Exempt from FLSA ---- Earliest Start Date: Jul 13, 2026 ---- Position Duration: Expected to Continue ---- Location: UT MAIN CAMPUS ---- Job Details: General Notes Position is a part-time, 20 hours per week, appointment. Consistent work schedule will be pre-arranged with supervisor. Must be eligible to work in the US on a full-time basis for any employer without sponsorship. Purpose The Academic Technology Associate is responsible for assisting with the coordination and oversight of all phases of the campus-wide Course Evaluations System (CES). This work supports the mission of the Office of Academic Technology at The University of Texas at Austin.
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