Pharmacy Prior Authorization Trainee - Onsite- Pittsburgh
External
Blinkhealth · Pittsburgh, PAPrepare for this interview
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Responsibilities
- Learn the fundamentals of prior authorization processes and pharmacy workflows
- Assist in initiating prior authorization requests under guidance
- Utilize Knowledge Base materials as a foundation for resolving inquiries
- Follow up on authorization status updates
- Escalate complex or clinical cases to experienced team members
- Develop knowledge of pharmacy benefits, insurance terminology, and compliance standards
- Maintain confidentiality of patient and proprietary information
- As you grow in the role, you'll take on increased ownership and develop into a fully skilled Prior Authorization agent. Work to resolve common data entry issues with internal stakeholders
- Strive to meet and exceed structured performance targets.
- Help improve the patient experience by sharing feedback with management to further develop the product, materials and processes
- What makes you a great fit:
- Strong interest in building a career in healthcare or pharmacy operations
- Customer service, call center, retail, or administrative experience preferred
- Excellent verbal and written communication skills
- Strong attention to detail and ability to follow structured processes
- Comfortable learning new systems and working across multiple tools
- Problem-solving mindset with a willingness to ask questions
- Ability to work collaboratively in a fast-paced team environment
- Passion for helping patients access the medications they need
Requirements
- Desire to work in a customer/patient-centric role
- High school diploma or GED required
- Strong technical aptitude and ability to learn complex new software
- Customer service experience preferred
- Strong verbal and written communication skills
- A passion for providing top-notch patient care
- Hours/Location:
- Shift: 40hours/week
- Weekly rotating schedules: 12 PM -8 PM EST and 1 PM -9 PM EST shifts
- Fully Onsite in Pittsburgh, PA (Robinson Township)
Benefits
Additional Information
Company Overview: Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! We're looking for motivated, detail-oriented individuals to join our Pharmacy Operations team as a Pharmacy Prior Authorization Trainee. This is an exciting opportunity to begin a career in healthcare and gain hands-on training in Prior Authorization (PA) processes, insurance navigation, and pharmacy operations. No prior authorization experience is required- we will train you. This is a fully On-site role in Robinson Township, Pittsburgh
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