Clinical Care Coordination Supervisor - Unit - FT Variable

Responsibilities

• Distributes daily work assignments to staff and coordinates staff calendar and scheduling for paid-time off, weekend, and holiday coverage to maintain optimal staffing levels.
• Performs interval departmental audits, and oversight of on-going processes that support the department's established performance improvement plan.
• Prepares and actively participates in mandatory scheduled meetings: Care Management leadership team meeting; staff meetings; one-to-one staffing rounds, inter-departmental length of stay/disposition meeting, utilization review committee meeting, and multidisciplinary team meeting.
• Assists with development and maintenance of departmental policies and procedures.
• Provides direction, assistance and caseload coverage for the department in absence of the manager or staff shortages.

Requirements

• Baccalaureate Degree required
• BSN or Master's Degree in health related field preferred
• Current Georgia Registered Nursing (RN) license required
• Current American Heart Association (AHA) Basic Life Support (BLS) card required
• Two (2) years' experience as Utilization Reviewer/Care Coordinator with knowledge of third party reimbursement requirements required
• Certified Case Manager (CCM) preferred
• Knowledge of Case Management practice as demonstrated by at least one (1) year CM/UM/QM experience preferred
• Proficiency with database spreadsheet, and word processing programs.
• Ability to effectively manage multiple tasks, activities, and responsibilities.
• Ability to demonstrate supervisory support to line management, toward promoting and establishing self-directed teams.
• MUST BE AVAILABLE TO WORK WEEKEND ROTATION
• Core Competencies
• These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.
• Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• Continuous Improvement - Seeks opportunities to

Benefits

Additional Information

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you. Job Summary The Care Coordination Supervisor assists in providing oversight and direction for the day-to-day operations of the case management department. The position serves as a liaison between department managers, case managers and support staff. This position supports management leadership in the development of work processes, implementation of changes that effect established departmental goals, and evaluation for continued improvement. The position also partners with management leadership in development and maintenance of educational resources to ensure staff development and make certain the department maintains compliance with regulatory and legal requirements.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at gmh? Share your experience