Full Time Admin

Responsibilities

• Provide excellent customer service and handle customer recovery when needed
• Communicate with clients primarily via WhatsApp and phone
• Manage bookings and respond to enquiries
• Verify and record AVS-required documentation
• Process payments and ensure accurate settlement of accounts
• Assist with pet care duties when necessary

Requirements

• Proven experience in administrative and customer service roles
• Comfortable handling both dogs and cats
• Able to communicate clearly in English (additional languages are a plus)
• Must be Singaporean or PR
• If you're passionate about pets and enjoy a fast-paced, customer-facing role, we'd love to meet you. Apply now and be part of a team that puts animals first!
• How to Apply:
• If this sounds like the perfect role for you, please email your resume to jia@thewagington.com.sg and introduce yourself briefly in the email.
• Kindly note that only shortlisted candidates will be contacted.

Additional Information

Love Animals? Join Our Team! Are you a dog and cat lover looking to work in a fun and rewarding environment? We're looking for a full-time experienced Administrative Executive to join our dynamic team at our pet hotel. In this role, you'll support the day-to-day operations by managing client accounts, coordinating check-ins and check-outs for our furry guests, handling bookings and enquiries, and providing top-notch customer service. You'll work closely with our Operations Manager to help keep everything running smoothly. We're looking for someone with a positive attitude, strong administrative skills, and a genuine love for animals. If you're great with people and pets, we want to hear from you!

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