Tactical Operations Lead, MPI

Responsibilities

• Manage fund transfers between accounts, including ACH and wire activity with partner banks
• Research and resolve failed transactions, and manage refunds and reissues
• Provide support for MPI payment reporting and customer-level payment validation
• Support client reconciliation process and manage client escalations and reporting requests
• Act as a liaison between Payment Specialists and the Development team, submitting and tracking development tickets related to MPI payment processing issues

Requirements

• Bachelor's degree in Finance, Accounting, Economics, Analytics, or related field
• For non-college graduates, a minimum of two years of experience working in payment/banking operations
• Previous reconciliation experience
• Strong communication skills
• High level of attention to detail, quality, and effective verbal and written communication skills along with excellent follow-through
• Ability to work on multiple tasks simultaneously while successfully meeting established goals and deadlines in a fast-paced environment
• Adaptive to frequent process changes, work duties or assignments
• General skillset to perform/navigate on Microsoft
• Experience with Excel
• WHY JOIN REPAY.... BECAUSE CULTURE IS EVERYTHING
• GROWTH & PEOPLE-CENTERED LEADERSHIP
• FUN WORK ENVIRONMENT & GREAT TEAMS
• INNOVATION & EDUCATION
• PUTTING OUR PEOPLE FIRST
• REPAY's core values are Excellence, Passion, Innovation, Respect, and Integrity.
• REPAY is an Equal Opportunity Emp

Benefits

Additional Information

ABOUT REPAY REPAY ("Realtime Electronic Payments" / NASDAQ TICKER: RPAY) is an established and fast-growing publicly traded financial technology and payment processing company headquartered in Atlanta, Georgia, with offices across the country. REPAY enables its customers to accept payments anytime, anywhere, and through any channel while providing a secure, seamless, and enjoyable payment experience for the end consumers. REPAY offers a comprehensive suite of electronic payment and funding solutions, including debit and credit card processing, ACH processing, Instant Funding, and electronic bill payment systems with full IVR, text, and mobile capabilities. The scalability of its products allows merchants of all sizes to add an instant arsenal of intelligent payment technology solutions to their businesses without significant development costs or infrastructure investments. Job Summary: We are seeking an experienced professional to lead our tactical operations on the MPI team. As a Tactical Operations Lead, you will play a critical role in ensuring the smooth execution of payment operations, working closely with our partner banks, and providing exceptional support to our clients.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at repay? Share your experience