Strategic Industry Expert - Metals
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About the role
Aligned with Fastmarkets' vision of being a customer-centric organization, the Strategic Industry Expert (SIE) plays a key role in translating our industry-leading services into tailored solutions that meet the strategic objectives and priorities. This role is part of our Strategic Industry Expertise (SIE) capability that is a centralised highly influential capability/team that drives commercial growth across our entire customer base - by elevating our value proposition to address strategic objectives for our largest customers. We engage with senior stakeholders in customer organisations as market experts & trusted thought partners. This role combines deep market expertise in the metals and mining sector with a strong regional expertise and network to understand our APAC customers' strategic priorities and position Fastmarkets' world-class offerings effectively. Asia is a key market for multiple commodity groups and plays a critical role in the global commodity trade flows. It is a key origination market for multiple metal commodities and a hub for various sectors such as energy transition and automotives. Further, Asia is home to some of the world's largest organisations in global commodities and they are some of Fastmarkets' biggest customers. As part of the role, you will engage with our customers who have exposure to our metals & mining related offerings as an industry expert and provide valuable insights to key senior stakeholders in the customer organizations. You will be a valued thought partner to our customers and support their strategic priorities through an expertise led consultative dialogue that positions our offering at the heart of the customer's objectives. The ideal candidate will have a genuine interest in how Fastmarkets' offerings drive strategic value for our Asian and Middle Eastern customers' decision-making and is able to leverage our extensive team of market analysts and price reporters strategically and in a resource efficient manner.
Responsibilities
- Support growth of Fastmarkets in key customer segments in Asia and Middle East - which include but are not limited to metals, mining, minerals, automotive OEMs, physical traders and other high exposure industries in Asia and Middle East.
- Own and present in-depth strategic insights relevant to senior stakeholders and decision makers in the customers customer organisations (positioned as Fastmarkets Point of Views (PoVs) with authority), demonstrating how Fastmarkets' solutions meet specific strategic customer objectives.
- Drive significant revenue growth by identifying opportunities to expand business through: Supporting successful wins with key existing customers in Asia by providing expanded value through targeted engagement and through embedding our products and services better
- Support growth through strategic new business in the region - by supporting and targeting high value leads to expand presence in under-penetrated customer segments.
- Collaborate with Account Managers and Commercial teams to drive revenue growth and play the role of value owner for high value renewals.
- Establish a strong relationship network with senior stakeholders in our Asian & Middle Eastern customer base, networking actively across the industries to develop valuable connections.
- Develop and own strategic view on market conditions (headwinds and tailwinds) that impact our customer base and how we position ourselves to drive revenue growth
- Work closely with cross-functional teams to refine strategies, improve product offerings, and provide enhanced customer support in the region.
- Conduct and document high-impact pre- and post-sales activities, ensuring comprehensive client engagement and contribute to quarterly and annual sales and financial planning cycles.
- Travel as required for client meetings, conferences, and regional seminars in the Middle East region
- If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on.
- KNOWLEDGE, EXPERIENCE AND SKILLS
- We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.
- At least 8-12 years of experience in the target commodities markets - metals, mining & minerals in the region (Asia) with a proven track record of success. Prior experience in PRAs as a market expert is valuable.
- Alternatively, experience in working with large established metals & mining conglomerates, automotive s
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