Production Support Coordinator

Responsibilities

• Collaborate with the Plant Scheduler to develop and optimize production schedules using sales forecasts, customer service insights, plant performance metrics, and workforce availability.
• Monitor and report scrap material data to support inventory accuracy and cost-control initiatives.
• Maintain preventive maintenance documentation and service records for all plant machinery and equipment in coordination with the Plant Engineer.
• Enforce document control protocols to ensure compliance and accuracy.
• Support plant programs that drive operational efficiency and continuous improvement.
• Facilitate collaboration with Sales, Customer Service, and Plant Management to align scheduling and inventory requirements.
• Track workforce capacity and labor hours for production planning insights.
• Build advanced Excel reports (pivot tables, formulas, charts).
• Assist with procurement and inventory management tasks.
• Identify and resolve data discrepancies related to inventory and schedules.
• Communicate effectively across departments to align production plans.

Requirements

• High School Diploma or equivalent required.
• Proficiency in Microsoft Office Suite; advanced Excel skills strongly preferred.
• Technical aptitude and ability to learn new systems quickly.
• Knowledge of production planning, inventory control, and purchasing processes (preferred).
• Experience with SAP or similar ERP systems (preferred).
• Competencies:
• Strong attention to detail and organizational discipline.
• Ability to manage multiple priorities in a dynamic environment.
• Clear and professional communication skills (written and verbal).
• Proactive problem-solving and process improvement mindset.
• Strategic task prioritization to meet deadlines and ensure efficient workflow.
• Key Relationships:
• Frequent interaction with Plant Scheduler, Plant Engineer, Sales, Customer Service, and Plant Management.
• Occasional collaboration with Purchasing and Inventory Control teams.
• Working Conditions:
• Office-based with long periods of sitting.
• Occasional exposure to loud sounds and distracting noise levels.
• Minimal exposure to hazards such as chemicals, moving machinery, repetitive motion, excessive noise, and powered industrial vehicles.
• Required use of protective equipment (eyewear, gloves, hearing protection, respiratory protection, safety shoes, hard hat, etc.) when visiting the plant floor.
• Work may involve changing priorities, deadlines, quotas, and conflicting demands.

Benefits

Additional Information

IPEX is one of North America's leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy. We currently have an exciting opportunity for a Production Support Coordinator to join our team. This critical office-based role provides administrative and operational support to the Plant Scheduler and other office personnel. You'll play a key part in ensuring smooth production activities, maintaining accurate documentation, and driving continuous improvement initiatives across the plant. Schedule & Pay: Schedule: Full-time, Monday to Friday, 7:00am-4:00pm Pay: $26.00/hr

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