Account Manager

About the role

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environment. Join a collaborative team driving pricing strategy, customer impact, and market success. Do you love the blend of analytics, cross-functional collaboration, and customer-facing work? As an Account Manager , you'll be the go-to partner for pricing and job quotes across an assigned geographic region/market. You'll work closely with Customer Service, Sales, Product Management, and Technical Service to deliver an exceptional experience-balancing revenue, margin, and market relevance while supporting strategic growth. What makes this role exciting Own pricing and quoting decisions that directly impact growth and market share. Partner across functions -sales, product management, transportation, operations, and customer service. Blend analysis with relationships , working proactively and reactively with customers. This position is a temporary-to-permanent (temp-to-hire) opportunity, with the possibility of becoming a full-time role based on performance and business needs Position Overview The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for the Pacific Region. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group. Your Day-to-Day: Analyze customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and share Manage and facilitate pricing and quoting decisions based on established price strategies Process job quotes and communications for assigned territories Obtain competitive information for feedback to sales, product management and price council Partner with sales, customer service, product management and technical service to deliver the JM experience Facilitate and manage cross functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job site deliveries. May be required to perform other related duties as assigned What You Bring to the Team: Bachelor's degree in Business, Finance or Marketing 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role Experience developing and maintaining relationships internally and externally Experience working directly with customers via phone and face to face in both a proactive and reactive manner Ability to successfully negotiate complex situations Analytical skills with the ability to analyze and evaluate product lines, customers and markets Ability to analyze pricing and margin information Ability to work independently and in a team environment Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook Ability to travel up to 15% Work environment is typical of an office setting

Requirements

• SAP experience
• SalesForce.com experience
• Results oriented with a strong sense of urgency
• Solid interpersonal, verbal and written communication skills
• Solid problem resolution skills
• #LI-SF
• #LI-ONSITE
• Please Keep in Mind
• If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

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