Founder's Office (US)

About the role

The Founder's Office at Dust exists to increase the operating leverage of the company during a period of hypergrowth. This role is designed for high-agency problem solvers who want to work on the company's highest-priority initiatives. You'll operate across operations, GTM, recruiting, customer work, partnerships, and strategic projects, stepping into ambiguous situations and driving them forward with speed and judgment. Some projects may last a day. Others may become entire functions. You'll work closely with senior leadership, gain unusually high exposure to how a fast-growing AI company operates, and help scale the systems, processes, and decisions that matter most. This is not a traditional strategy role, and it is not an assistant role. We are looking for people who thrive in ambiguity, move quickly, take ownership naturally, and enjoy building where structure does not yet exist.

Responsibilities

• Own high-priority initiatives that do not yet have a clear long-term owner
• Drive cross-functional projects across operations, GTM, recruiting, partnerships, and customer work
• Identify operational bottlenecks and help resolve them quickly and effectively
• Improve how the company executes by building lightweight systems, processes, and operating cadences
• Help leadership translate priorities and decisions into execution
• Step into ambiguous situations, create structure quickly, and drive momentum
• Operate with high context across the company and connect dots across teams
• Take on increasing scope and ownership as the company scales
• Example Projects
• Projects may include:
• launching a new operational or GTM motion
• supporting strategic customer initiatives
• improving recruiting and interview operations
• coordinating executive offsites or field events
• driving follow-through on company priorities
• building internal systems that improve execution speed and visibility

Requirements

• Every candidate and employee's success is measured against the same 3 dimensions. Aptitude, Attitude and Agency.
• Aptitude
• You are highly analytical and structured in how you think
• You can synthesize incomplete information quickly and identify what matters most
• You communicate clearly and concisely, both verbally and in writing
• You learn new domains extremely quickly
• You exercise strong judgment without requiring heavy oversight
• You know how to balance speed and quality appropriately
• Attitude
• You are motivated by company-building, not narrowly defined ownership
• You are energized by solving hard problems, especially when the path forward is unclear
• You are equally comfortable thinking strategically and executing tactically
• You have low ego and high curiosity
• You build trust easily across technical and non-technical teams
• You are comfortable operating in fast-moving and ambiguous environments
• Agency
• You proactively identify problems and move toward them
• You take ownership without waiting for permission
• You close loops and push work to completion
• You are resourceful under constraints
• You are comfortable making decisions with imperfect information
• You naturally create momentum around you
• Ideal Backgrounds
• We care far more about slope, judgment, and ownership than any specific background, but strong candidates often come from environments like:
• early-stage startups
• Founder's Office or Chief of Staff roles
• consulting paired with meaningful operator experience
• venture capital or investing roles transitioning into operating
• business operations or strategic operations
• former founders or entrepreneurial builders
• Why This Role Is Unique
• Exposure to nearly every part of the company
• Opportunity to work on the company's highest-priority initiatives
• Extremely high learning velocity
• Significant autonomy and ownership
• A path toward larger operational or functional leadership roles over time
• A front-r

Benefits

Additional Information

About Dust Work is being rewritten, and the people holding the pen are the ones who actually run it. Dust is the multiplayer AI platform for human-agent collaboration. It gives companies a shared workspace where teams can build, deploy, and manage AI agents connected to their company knowledge, tools, and workflows. With enterprise-grade governance, flexible model choice, and a collaborative interface for humans and agents to work together, Dust empowers AI Operators at the world's fastest-moving companies to rewire how work gets done With 70%+ weekly active users, people stick with Dust as much as they do with Slack and Notion. We don't get piloted and shelved. We land once, and spread. We're at an exciting stage of our journey, and growing fast. We're serving great customers like Datadog, 1Password, Cursor, Clay, Vanta and Persona, and aim to x5 our growth by the end of 2026. Dust is backed by Sequoia with a determined team of optimists (coming from Stripe, OpenAI, and Stanford) who like to focus on users, ship fast, and don't take themselves too seriously while doing so. The Generalist named us among the Future 50 .

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