Spa Therapist

Responsibilities

• Deliver a range of spa treatments (massage, body treatments, facials, and wellness therapies) in accordance with LUURA standards and protocols.
• Conduct professional guest consultations to understand needs, preferences, and any health considerations before treatments.
• Ensure treatment rooms are immaculately clean, prepared, and set up before and after each service.
• Maintain the highest standards of hygiene, sanitation, and safety in compliance with LUURA policies and health regulations.
• Use spa products, equipment, and tools correctly and safely, following SOPs and manufacturer guidelines.
• Provide a calm, discreet, and welcoming presence to enhance the guest experience.
• Promote spa services, treatments, and retail products in a professional and guest-focused manner.
• Maintain accurate treatment records and report any guest feedback or concerns to the Spa Manager.
• Ensure linen, supplies, and products are stocked, organized, and replenished as required.
• Identify and report any equipment malfunctions, maintenance issues, or safety concerns.
• Respect guest privacy, confidentiality, and personal boundaries at all times.
• Cooperate with Spa Reception, Housekeeping, and Hotel Operations to ensure smooth daily workflow.
• Follow lost & found procedures for any guest items encountered.
• Maintain a professional appearance, grooming standards, and positive attitude at all times.
• Adhere strictly to LUURA standards, SOPs, and company policies.
• Host the guest as per SOPs and direction of the SPA Manager.
• Who We're Looking For
• Recognized qualification or certifications in massage therapy, beauty therapy, or wellness treatments.
• Previous experience as a Spa Therapist in a hotel, resort, or professional spa environment is preferred.
• Strong technical skills and knowledge of spa treatments, anatomy, and wellness practices.
• Excellent interpersonal and communication skills with a guest-focused mindset.
• Ability to work independently while contributing positively to a team environment.
• High standards of hygiene, professionalism, and discretion.
• Committed to creating exceptional, memorable guest experiences that reflect brand values.
• Comfortable working in a fast-paced, people-first environment, balancing operational demands with team development.
• Passionate about hospitality, culinary trends, culture, and the art of service.
• Good communication skills.
• English knowledge is required.
• Eligible to work in an EU country.
• Perks You'll Love
• Team rates at LUURA, Ennismore & Accor properties worldwide.
• Discounts at our restaurants, bars, and cafes.
• Access to art, cultural events & live music nights.
• Recognition that matters - from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).
• Ready to Dive In?
• Bring your energy, your ideas, and your true self - and let's create something unforgettable together.
• 📍 Apply now and start your journey with LUURA .

Benefits

Additional Information

Your Role in the Story As a Spa Therapist at LUURA, you are a key contributor to the guest wellness journey, delivering exceptional spa treatments that reflect LUURA's standards of care, professionalism, and tranquility. Your role is to create a relaxing, safe, and personalized experience for every guest, supporting their physical and emotional well-being. This role requires a high level of professionalism, technical skill, discretion, and attention to detail, as well as the ability to work independently while collaborating closely with the spa and hotel teams.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Accorhotel? Share your experience