Junior Account Executive - FTC

Responsibilities

• Weekly Responsibilities
• Managing customer account queries; forwarding and resolving with CS/Finance
• Pull sales data and support business-driving decisions
• Share weekly ATS reports and manage reorders and swaps for Specialty Stores; support Key Accounts as needed
• Track payments and deliveries for Specialty Stores and Key Accounts
• Handle general administrative tasks, collaborating with internal teams to resolve issues and escalate to Senior AEs when required
• Quarterly / Seasonal Responsibilities
• Conduct competitive analysis for Women's all divisions
• Prepare and distribute seasonal marketing assets to Specialty Stores
• Track seasonal sell-out for key accounts
• Assist the Showroom Coordinator with sample intake
• Support image requests and manage access to the image portal
• Maintain updated customer contact lists
• Support store visits and maintain updated distribution mapping and door counts
• Create Product Knowledge Packs and support training sessions
• Market Responsibilities
• Manage sales appointments and take ownership of assigned accounts
• Organize market appointments in line with the Market Diary and maintain logs
• Ensure all accounts receive relevant market communications and materials; follow up post‑appointment
• Present new seasonal collections to selected Specialty Stores and support AEs with Key Account appointments
• Ensure all orders are submitted by the deadline, entered correctly, and tracked
• Capture and relay customer feedback to the Senior AE and Director
• Communicate changes to customers during and after market (pricing, style codes, materials, delivery windows)
• Support Senior AE with booking report checks
• Assist the Showroom Coordinator with sample logging and showroom setup
• You'll Need to Have:
• Fluency in Italian and English; Russian is a plus
• Wholesale experience in a premium or luxury environment
• Strong understanding of wholesale operations
• Proficiency in Excel, Word, and PowerPoint
• Ability to collaborate effectively with cross‑functional partners
• Adaptability in communication style to suit different audiences and levels
• We'd Love to See:
• A confident communicator who builds strong internal and external relationships
• A proactive, self‑motivated individual with strong mental agility
• A collaborative team player with a positive, solutions‑oriented attitude
• Exceptional organizational skills, analytical mindset, and attention to detail
• Ability to problem-solve, be forward thinking and anticipate needs
• Entrepreneurial, out of the box thinker
• MK Perks:
• Our purpose is to make all employees and customers #FeelGreat with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer:
• Cross-brand Discount
• Exclusive Employee Sales
• Paid Parental Leave
• Generous Holiday Schedule and Vacation Days
• Summer Fridays
• Internal mobility across Capri Brands (Michael Kors, Jimmy Choo)
• Flexible working hours
• Thrive Wellness Program
• LifeWorks Employee Assistance Program
• #FeelGreat program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences

Requirements

• Energetic, reliable, and self‑motivated, with strong communication and analytical skills.
• Highly organized, detail‑oriented, and able to manage multiple priorities in a rapidly changing environment.
• Passionate about fashion, confident in presenting collections, and eager to deepen product knowledge.
• Agile, proactive, and solution-oriented, with an entrepreneurial mindset.
• Able to adapt communication style to different audiences and build strong internal and external relationships.

Benefits

Additional Information

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - Job Title: Junior Account Executive Location: Milan Division: Women's Type: Temporary Reporting to: Senior Account Executive Department Overview: The Wholesale team operates in a fast‑paced, dynamic environment, partnering with Department Stores, Specialty Stores, and Online retailers to maximize sales and build strong, long‑term relationships. The team evaluates distribution opportunities, manages market appointments, oversees post‑market activities, and drives retail performance. Wholesale collaborates closely with Planning, Merchandising, Retail, Customer Service, and Finance to deliver commercial targets.

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