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Inventory / Returns Specialist (AM Shift)

External
myhrabc logoMyhrabc · Birmingham, UK
Full-timeOn-siteToday
ComplianceRoboticsRoutingSAFe
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Responsibilities

  • Respond to queries from internal and external customers.
  • Manage customer claims and support within SLA agreements and KPI reporting.
  • Ensure compliance with customer requirements and engage with stakeholders.
  • Monitor stock levels, track inventory movements, and ensure accuracy of stock records.
  • Conduct regular cycle counts and physical inventory audits.
  • Manage the flow of returned items, including receiving, inspecting, sorting, and routing them back into inventory or for disposal.
  • Investigate and escalate stock discrepancies above agreed thresholds.
  • Minimise product damages, order shortages, and pick errors.
  • Process returned items effectively to minimise waste and maintain product quality.
  • Ensure accurate processing and maintenance of inventory records.
  • Communicate effectively with stakeholders and manage expectations.
  • Promote a safe and compliant work environment, ensuring health and safety regulations are met.
  • Participate in training programs to enhance skills and knowledge.
  • Identify opportunities for process improvements and implement best practices.
  • Collaborate with other departments, including operations, transport, and customer experience
  • .
  • Knowledge, Skills and Experience Required :
  • Essential
  • High Visual Accuracy
  • Good verbal communication skills
  • Good written communication skills
  • Good Numeracy and Literacy
  • Ability to work on own initiative
  • Excellent attention to detail
  • Safety awareness
  • Customer care
  • Desirable
  • Some experience of working in a warehouse environment would be highly desirable.

Benefits

The benefits in this role include:Free ParkingContributory Pension SchemePerks at Work (Discounts on top brands)Employee Assistance Programme20 days' holiday + bank holidays, increasing with service lengthOutdoor Multi-Use Games Area onsiteMANUAL HANDLINGIt should be noted that manual handling tasks such as lifting and bending are "essential requirements" of this role.Whilst Alliance Healthcare is committed to developing positive policies to promote equal opportunities in employment, we have a duty of care to ensure we do not instigate or worsen any conditions that would prevent the employee from carrying out manual handling duties.Existing employees should keep their line manager informed of any changes that may affect their ability to carry out such duties.What Cencora offersBenefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.Full timeAffiliated CompaniesAffiliated Companies: Alliance Healthcare Management Services LimitedEqual Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.Cencora is committed to providing reasonaHealth insuranceEquity / stock options

Additional Information

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business. Job Summary The Inventory Specialist is responsible for managing and optimising inventory levels within the brand-new, state-of-the-art Central Logistics Centre (CLC), equipped with advanced automation and robotics. This role ensures accurate stock levels, conducts regular audits, and maintains precise inventory records to support efficient warehouse operations and meet customer demands. The role also involves managing the flow and processing of returned items received back into the CLC, including decision-making regarding their condition and processing. Location: Gravelly Industrial Park, Birmingham Rate of Pay: £13.86 per hour **Hours: Full Time, 39 hours per week - AM shift (8 hours between 6am - 4pm)** **Days: Any 5 days from 6 (Sunday to Friday) on a rota basis.**

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