Outlet Manager - Sel d'Ipanema
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We are seeking a dynamic and results-driven Outlet Manager to lead the daily operations of our established Sel d'Ipanema Beach Club while supporting the F&B Manager in the pre-opening development of the F&B division at Sofitel Ipanema . This role requires a hands-on leader with strong financial acumen, leadership, operational expertise, and a passion for delivering exceptional guest experiences in an upscale hospitality environment. Manage the day-to-day operations of Sel d'Ipanema Beach Club; Ensure service excellence aligned with brand standards and guest expectations; Monitor and control Food & Beverage costs, labor costs, and daily revenue performance; Drive revenue growth through upselling, team training, and operational efficiency; Supervise reservation flow and optimize seating capacity; Maintain strict inventory control and support purchasing processes; Ensure compliance with health, safety, and sanitation regulations; Monitor guest satisfaction scores and online reputation; Handle guest concerns promptly and professionally; Support the F&B Manager in pre-opening activities for the hotel's outlets; Assist with SOP implementation, onboarding and team training; Participate in soft opening preparation and execution. Bachelor's degree in Hospitality Management, Business Administration, or related field; Proven experience as Outlet Manager or Assistant F&B Manager in upscale or luxury hospitality; Strong understanding of P&L and cost control principles; Leadership skills with the ability to motivate and develop teams; Commercial mindset with focus on revenue optimization; Excellent communication and problem-solving skills; Fluency in English and Portuguese; Ability to perform in high-volume, fast-paced environments; Pre-opening experience is a plus. How You Will Shine Express entrepreneurial spirit and leadership while embodying the French Art de Vivre; Demonstrate humble excellence through a distinguished presence, refined savoir-faire, and meticulous attention to detail ( Cousu Main ); Be a passionate team player - warm, sociable, and genuinely caring toward others; Exhibit a strong sense of luxury by creating meaningful stories, rituals, and traditions; Embrace a true Francophile mindset, showing curiosity and appreciation for French language, culture, history, and cuisine; Demonstrate open-mindedness, creativity, and a spirit of innovation; Act as a cultural link by engaging with local arts, gastronomy, fashion, and contemporary design; Champion committed luxury with a strong sense of care and responsibility.
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