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Logistics Coordinator

External
daikinapplied logoDaikinapplied · Remote
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Salesforce
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Responsibilities

  • Liaison between logistics and order fulfillment
  • Work with Operations in scheduling and dispatching equipment for jobs
  • Handles customer inquiries and routes questions of technical nature to the appropriate resource
  • Maintains professional and courteous customer contact
  • Maintains existing rental contract base by ensuring on-time renewal of assigned contracts, including escalation and upgrade of contracts
  • Obtains credit or legal approvals as necessary
  • Keep trailer fleet up- to- date with DOT licensing
  • Coordinates job start ups and maintain communication with customer regarding scheduling for the start up and follow-up on jobs in progress/completed
  • Invoices and bills customers
  • Maintain GPS Units and monitoring to make sure functioning
  • Coordinates warranty administration process
  • Maintain OSHA logs
  • Maintains customer information and sales tracking in Oracle and other systems (such as salesforce.com). This includes work orders, new customer information, and freight costs for billing purposes
  • Ensures timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job

Requirements

  • Associate's Degree or Equivalent Experience
  • Experience with Salesforce or any other GPS related software
  • 2 to 4 years relevant experience in logistics
  • Work visa sponsorship is not available for this position

Benefits

The ability to make an impact and shape your career with a company that is passionate about growthThe support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our bestDaikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:Multiple medical insurance plan options + dental and vision insurance401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributionsCompany provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverageShort term and long-term disability3 weeks of paid time off for new employees + 11 company paid holidaysVacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrualPaid sick time in accordance of the federal, state and local lawPaid parental leave and tuition reimbursement after 6 months of continuous service#LI-AW1#LI-remoteIf you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied!Dental insuranceVision insurance401(k)Paid time offRemote work optionsParental leave

Additional Information

Join the world's largest HVAC company, named by Forbes as one of America's Best-In-State Employers 2025! Make your mark at the world's largest HVAC company Daikin Applied is seeking a Logistics Coordinator II who will be in charge of assisting the Operations Manager with daily activities within the equipment transportation process. This role will be responsible for compiling data for customers, analysis of data, coordinating deliveries and issuing PO's for maintenance. This role will be responsible for coordinating delivery, customer service, order fulfilment coordination and administrative functions that support the rental business. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor! Location: Remote US


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