Marketing Technology Manager

About the role

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognised as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career. Role Overview Podium Australia is moving faster than ever - and this role exists to make sure the Marketing team move at the same pace. As our Marketing Operations Manager, you'll be the engine behind a high-performing AU Marketing team: shaping the systems, AI workflows, and attribution tools that let great ideas get to market quickly and consistently. This is a role for someone who lives at the intersection of marketing strategy and technology. You'll own the infrastructure that powers our campaigns - from automation platforms and lifecycle execution to AI tooling and data workflows and you'll be the person who spots an inefficiency and builds the fix. You'll work locally and globally, building cross-departmental relationships that turn complexity into clarity and helping the team do their best work. AI is central to how we work and how we're building for the future. We're looking for someone who brings genuine curiosity and hands-on experience with AI, as a practical part of how they plan, execute, and problem-solve every day.

Responsibilities

• Architect and deploy AI-powered workflows that meaningfully increase the team's output - automating repetitive tasks and accelerating campaign execution
• Build and maintain a suite automated and self servicing reporting tools
• Continuously evaluate emerging AI and automation tools, translating findings into team-wide practices, communicating and ensuring alignment across departments
• Lead hands-on AI upskilling for the team - workshops, documentation, and coaching as required that builds genuine capability, not just awareness
• Own campaign attribution and technical operations across all Marketing and lifecycle channels, inc automated workflows, and CRM/MAP integration
• Partner with marketing team members to identify pain points and resolve them with process redesign and tool automation
• Build and maintain self-serve reporting mechanisms that enable the business to measure and analyse campaign performance independently
• Create standardised, reusable program templates that let the team move fast without sacrificing consistency or quality
• Work closely with AU and US GTM Ops, Data Science, and Business Applications to execute strategic system projects
• Collaborate with global Marketing Operations to ensure AU systems are aligned with, and contributing to, broader Podium infrastructure
• What You Should Have
• Genuine enthusiasm for AI and a demonstrated track record of using AI tools in your day-to-day work
• Experience designing or deploying AI-assisted workflows, or automation pipelines in a marketing context
• Solid understanding of a B2B SaaS marketing function, funnel, and digi

Additional Information

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we've deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

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