Flow Engineer

Responsibilities

• Delivery Flow Optimisation
• Value Stream Mapping: Collaborate with development squads and stakeholders to understand the end-to-end flow of value, from concept to delivery, actively identifying bottlenecks and opportunities for Lean process improvements.
• Flow Metrics & Measurement: Collect, analyse, and present data on key flow metrics ( Cycle Time, Lead Time, Throughput, WIP, Work Item Flow Efficiency ). Use these insights to drive process improvements and hold squads accountable for owning their flow.
• Continuous Improvement: Champion a culture of continuous incremental delivery. Focus squads on working software and user satisfaction as the primary measures of progress, using data and stakeholder feedback to iterate on products and initiatives.
• Squad Coaching, Enablement, Culture and Health
• Squad Mentoring: Mentor and coach development squads on flow-focused practices, empowering them to self-organize and make decisions that improve their efficiency. Upskill stakeholders on Lean and Agile practices.
• Standards Definition: Help squads define and adhere to their Definition of a Workflow, Service Level Expectations (SLEs), and Definition of Done (DoD) to ensure consistency and quality.
• Technical Practices: Leverage your knowledge of technical subjects (SDLC, CI/CD pipelines, test automation, architecture) to guide squads in adopting modern engineering practices that enhance delivery flow.
• Stakeholder & Portfolio Support
• Backlog Prioritisation Support: Work closely with Product Owners (POs) to help them ensure backlogs are appropriately prioritized and roadmaps reflect "delivery do-ability." Help POs manage late and ad-hoc requests by balancing business priorities against existing delivery commitments.
• Communication & Reporting: Communicate the status of product development, flow improvements, and overall improvement initiatives. Present relevant flow and squad health and engagement data to stakeholders to aid effective business decision-making.
• Facilitation and Collaboration Leading and facilitate department events that support collaboration, knowledge‑sharing, and strategic priorities.
• Strategic Alignment: Work alongside POs to ensure the delivery process aligns with clear business objectives and customer needs. Challenge requests or competing demands that would negatively impact existing delivery commitments.
• Chapter Contribution: Work with the other members of the RE Flow Engineering, wider Hiscox

Benefits

Additional Information

Job Type: Fixed Term Build a brilliant future with Hiscox Role Overview The Flow Engineering is a hands-on technical coach and delivery expert focused on optimizing the speed, efficiency, and quality of product development across one or more Value Stream squads within the RE business unit. This role is critical for driving the adoption of Lean, XP and Agile principles , specifically targeting the improvement of flow metrics (Lead Time, Throughput, Efficiency) and the reduction of waste and friction within the delivery pipeline. You will mentor development squads, support Product Owners, and champion continuous improvement to enhance the overall value engine. About Hiscox Re Hiscox Re is located in Bermuda and London and underwrites reinsurance risks from around the world on behalf of our own and other people's capital. The team of over 100 smart, enthusiastic individuals are committed to providing top quality service to brokers and clients across a broad range of reinsurance products. Our approach is simple; match the best underwriting risk against globally diversified capital. Our proactive, product-led underwriting approach is complemented by a commitment to world class service and purpose-built analytics and systems. We know our people are our biggest asset so finding and retaining the best talent is critical to achieving our vision.

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