Lead Medical Support Assistant

About the role

About the Position: This position serves as a Lead Medical Support Assistant in the Department of Medicine at Womack Army Medical Center. Responsible for training clerical staff, receiving and scheduling of appointments for outpatient clinics and reporting to supervisor. This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the Department of Defense (DoD) Workforce to recruit and appoint qualified candidates to positions in the competitive service. Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes performing clerical and administrative duties within a clinic or medical treatment facility such as maintaining files and records; answering telephone calls; receiving patients and visitors; providing information to patients, medical staff, or the general public; and assisting with scheduling patient appointments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted

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