Service Booker - Audi Pembroke Pines
External
Holmanautogroup · Pembroke Pines, FL (us)Prepare for this interview
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Responsibilities
- Code and book repair orders accurately and efficiently
- Prepare and submit warranty claims to AUDI NA
- Ensure appropriate labor times, labor operations, parts, and sublet pricing are assigned to each repair
- Record and track all warranty claims with precision
- Review and verify amounts to ensure accuracy and prevent overstating charges
- Report corrected amounts to management as needed
- Serve as a liaison between the Service Manager, Shop Foreman, Service Advisors, Dispatcher, Parts personnel, Technicians, and AUDI NA
- Support cross-functional communication to ensure smooth workflow across departments
Requirements
- High school diploma or equivalent required
- Strong knowledge of warranty processes, labor operations, and repair order coding
- Demonstrated leadership ability with strong motivational and customer relations skills
- Ability to work independently, solve problems, and manage multiple priorities in a fast-paced environment
- Excellent organizational skills with a high level of attention to detail
- Strong interpersonal and communication skills, with the ability to collaborate effectively across teams
- #LI-AK1
- INDRA
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Benefits
Additional Information
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. AUDI Pembroke Pines, part of the Holman Automotive Group, is seeking a Service Booker to join our team. This role is critical to ensuring accurate repair order processing, warranty compliance, and seamless communication across service and parts operations.
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