Inbound Sales Development Representative - German/French Speaker

About the role

We are looking for a driven, fully fluent German and/or French speaking Inbound Sales Development Representative to join our Proton for Business team. In this role, you won't just be processing leads; you'll be the first point of contact for organizations ready to secure their digital infrastructure. You will manage high-volume inbound traffic, qualify high potential opportunities using the SPICED framework to generate new business for our Account Executives, and also take on a full sales cycle role, directly closing smaller, high-velocity business within our Prosumer/Small Office segment. If you thrive in a fast-paced environment, love mastering complex tech stacks, and want to play a key role in driving growth for products you genuinely believe in, we want to hear from you.

Responsibilities

• Own the Inbound Pipeline: Manage and respond to all inbound requests submitted via Proton's contact sales forms across our entire product suite.
• Strategic Prioritization: Utilize our lead scoring system to categorize leads by intent (High, Medium, Low) and ensure strict adherence to our first response time SLAs.
• Qualify & Convert: Conduct qualification discussions using the SPICED framework (Situation, Problem, Impact, Critical Event, Decision) to identify genuine business opportunities for Account Executives.
• Close Deals: Independently close transactions for smaller requirements, turning high-volume inquiries into immediate revenue.
• Metrics & Continuous Improvement - Own daily/weekly activity KPIs (call and email tasks, touches, meetings booked) and funnel metrics ( first response time, conversion rates, meeting‑to‑pipeline ratio). Use CRM dashboards to surface insights and iterate outreach scripts.
• Cross-Functional Collaboration: Partner closely with Product Business Units, Marketing, and Customer Success to ensure seamless handoffs and gather market feedback.
• Cultural Ambassadorship - Model a high‑energy, resilient mindset; mentor newer BDRs on phone etiquette, objection handling, process flows and tool mastery.
• Your profile
• Sales Driven: You have a proven track record in inbound sales or business development, preferably in SaaS or cybersecurity.
• Process Oriented: You understand the importance of SLAs and can manage time effectively to meet aggressive response targets without sacrificing quality.
• Qualified Communicator: You are business-fluent in English. Additional fluency in German and/or French is also a must.
• Tech Savvy: You are comfortable navigating CRMs (HubSpot experience is essential) and modern sales intelligence tools.
• Mission Aligned: You care about digital rights and privacy, making it easy to authentically advocate for Proton's value proposition.
• Resilient & Adaptable: You can handle high volumes of inbound traffic while maintaining a personalized, consultative approach.
• Technical & Tool Fluency
• Proficient with modern outreach stacks: Clay , Instantly , Gong , LinkedIn Sales Navigator , multichannel sequencing platforms, and a CRM (Salesforce, HubSpot, etc.).
• Comfortable working with simple reporting dashboards to track activity, conversion and forecast meeting volume.
• Personal Attributes
• High‑energy & competitive - thrives on quota‑driven environments and loves beating targets.
• Resilient & tenacious - sees rejection as the data that will help us develop an expert understanding of where we win the most.
• Customer‑centric - quickly uncovers prospect pain points and frames the conversation around value.
• Tech‑savvy - embraces automation to eliminate manual grunt work and focus on high‑impact activities.
• Growth-Oriented - ready to take the next step in your sales career by not only qualifying deals, but closing them as well.
• Bonus
• Experience selling security‑oriented SaaS or privacy‑focused products across various business segments.
• Key competencies
• Hard Skills
• Deal Qualification Mastery - Expert at effectively qualifying strong business opportunities based on product fit & ability to solve customer challenges
• Outreach Excel

Benefits

Additional Information

Join Proton and build a better internet where privacy is the default Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right . Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar-tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives! We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here !

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