Director, Finance and Business Support

Responsibilities

• Business Operations Analysis
• Analyze and advise on revenue and expenditure trends, financial commitments, and future performance.
• Recommend efficient use of resources and provide strategic financial guidance to support operational decision-making.
• Financial Management
• Lead the Accounting, Purchasing, Receiving, and IT departments, ensuring compliance with all standards and procedures.
• Oversee the preparation and timely submission of financial statements, forecasts, and budgets.
• Ensure the timely reconciliation of balance sheet accounts.
• Capital Projects Oversight
• Provide financial leadership on capital expenditures, ensuring alignment with critical path timelines, budget projections, and ROI expectations.
• Conduct post-completion audits where applicable.
• Team Leadership
• Hire, train, and guide Finance team members through performance management, coaching, and development.
• Support colleague engagement and lead the implementation of Colleague Engagement Survey action plans.
• Executive Participation
• Actively contribute as a member of the Executive Committee.
• Participate in Department Head and Revenue Management meetings, and in the development of annual budgets, sales strategies, and business plans.
• Compliance and Controls
• Ensure compliance with Sheraton Suites/Fairmont Hotels policies, IFRS, and internal controls.
• Lead preparations for internal/external audits and implement agreed-upon recommendations.
• Maintain financial record retention policies and procedures.
• Legal, Licensing & Risk
• Ensure all hotel permits, licenses, contracts, and insurance policies are up to date and compliant with local and federal laws.
• Liaise with Corporate Legal and Risk Management to protect the interests of Sheraton Suites/ Fairmont Hotels and ownership.
• Cash Flow Management
• Manage cash flow to support hotel operations, including cash disbursement approvals, liquidity forecasting, and working capital monitoring.
• Internal Financial Education
• Support department heads in interpreting financial data, maximizing profitability, and strengthening internal controls. Serve as a strategic partner to non-financial leaders on business planning.
• Stakeholder Service & Systems Oversight
• Respond promptly to finance-related inquiries from internal and external stakeholders. Oversee the effectiveness and integration of financial systems and applications in collaboration with IT where relevant.
• Health & Safety
• Promote and uphold health and safety standards across Finance and operational areas.
• Bachelor's degree in Accounting, Finance, or Business; CPA or equivalent accounting designation preferred
• Minimum 8-10 years of progressive financial leadership experience in hospitality or luxury service environments, with at least 5 years in a senior management role
• Strong knowledge of financial regulations, GAAP/IFRS, internal controls, and capital planning
• Proven experience managing accounting systems, financial analysis tools, and ERP platforms.
• Experience with Food & Beverage, Residences, and/or Capital Projects is an asset.
• Strong interpersonal and problem-solving abilities.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Create an environment where colleagues are empowered, supported and recognized
• Drive top performance to achieve exceptional results
• Employee Benefits:
• Our Values
• Respect:
• We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Belonging:
• We celebrate our differences. We support each other and we always stand together.
• Integrity:
• We build trust through mutual respect and being authentic.
• Empowerment:
• We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Excellence:
• We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Diversity & Inclusion
• Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome cand

Benefits

Additional Information

We are seeking a Director, Finance and Business Support who will report to the General Manager of Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) and the Regional Director, Finance & Business Support, Fairmont. This role is a key member of the property's Executive Committee and will play a crucial part in driving financial performance and operational excellence.

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