Senior Partnerships Manager

Responsibilities

• Partnership Strategy & Growth
• Lead the creation and ongoing development of the third-party credit partner strategy for Frasers Group Financial Services
• Support the design and execution of the UK go-to-market strategy for partnerships, identifying and targeting high-value partners
• Contribute to the origination and conversion of target partners, supporting new business growth plans
• Own the annual partner revenue and growth targets, driving performance across accounts
• Partner Onboarding & Programme Delivery
• Design and oversee the end-to-end onboarding process for new partners, ensuring regulatory, operational, and commercial requirements are met
• Work closely with third parties and internal teams to ensure seamless implementation of new partner programmes
• Ensure all partner marketing collateral (in-store and online) is compliant, approved, and effectively deployed
• Account Management & Relationship Ownership
• Own and develop senior-level partner relationships, acting as the key point of contact for all commercial and operational matters
• Establish and deliver a structured account management strategy to optimise partner performance and long-term value
• Build and maintain strong internal relationships to support partner activity and programme success
• Regularly visit key partners to review performance, identify opportunities, and strengthen relationships
• Commercial Performance & Optimisation
• Establish and deliver commercial plans aligned to agreed business goals for each partner
• Monitor and report on KPIs, ensuring performance insights are shared and acted upon
• Continuously optimise partner programmes, focusing on customer journey, engagement, and commercial return
• Ensure the Frasers Plus / co-brand app experience is delivered effectively across partner channels
• Market Insight & Continuous Improvement
• Stay informed on industry trends and competitor activity to inform strategy and innovation
• Identify opportunities to enhance the partner proposition and customer offering
• Drive continuous improvement across partnership processes, performance, and delivery
• Proven experience in account management, partnerships, or commercial relationship management, ideally within financial services or retail
• Experience contributing to or leading partner strategy, onboarding, or commercial delivery
• Strong commercial mindset with the ability to deliver against revenue and growth targets
• Excellent stakeholder management skills, with the ability to influence both internally and externally
• Strong analytical and problem-solving capability, with a focus on delivering positive outcomes
• Confident communicator with strong presentation skills
• Proficient in Microsoft Office (Excel, PowerPoint, Word)
• Ability to travel to partner sites where required
• As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references.
• Along with your benefits package we also offer a wide range of perks for our colleagues:
• Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
• Employee Welfare
• Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as di

Additional Information

At Frasers Group Financial Services, we are continuously evolving and transforming our partnerships landscape. We are now seeking an ambitious Senior Partnerships Account Manager to play a critical role in both the development and ongoing management of third-party partnerships. Reporting to our Commercial leadership team this role goes beyond day-to-day account management, taking ownership of the end-to-end partner lifecycle, including strategy, onboarding, commercial delivery, and long-term relationship growth. The successful candidate will act as a key driver in expanding and optimising our third-party credit offering, ensuring strong alignment between partners, internal teams, and customer outcomes.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Frasersgroup? Share your experience