Student Management Officer - Jurong East Ave 1

Requirements

• Bachelor's degree in any discipline.
• Good organisational, interpersonal and communication skills.
• Proficient in Microsoft Office applications for compiling incident reports and case documentation.
• At least 5 years of relevant experience in youth engagement, student support, discipline management, behavioural support, or case management.
• Experience in managing or supervising teenagers in disciplinary proceedings or behavioural intervention will be an advantage.
• Experience in structured environments such as schools, youth organisations, or other settings involving youth management will be an advantage.
• Attributes
• Able to remain calm, composed and professional in challenging situations.
• Strong sense of responsibility, integrity and confidentiality.
• Able to build respectful and positive relationships with students, staff and stakeholders.
• Able to apply a firm but caring approach in managing student behaviour.
• Able to de-escalate conflicts and support mediation when required.
• Act as a positive role model for students.
• If you meet the requirements, please submit your resume directly to eg@businessedge.com.sg
• EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow

Additional Information

Job title : Student Management Officer Closing Date: 22 Jun (12 noon) Location: Jurong East Ave 1 Contract Period: From 27/07/2026 to 26/08/2026 Option to Extend: The Contractor grants the Authority the option to extend the Contract for a further period of thirteen (13) months from 27/08/2026 to 26/09/2027. Working Hours Mondays to Fridays: 7:15am to 4:15pm (inclusive of 1-hour lunch break) No service required on Saturdays, Sundays and gazetted public holidays Job Responsibilities 1. Support School Discipline Management Work closely with the school's Student Engagement and Discipline (SED) / Student Management (SM) Committee teams to support the school's overall discipline management, including implementation of positive discipline strategies. Support SM committee teachers in student case management, including: Carrying out fact-finding and investigation by: Reviewing CCTV footage Interviewing teachers, staff and students where required Providing input on investigation focus and questions Preparing findings and recommendations for follow-up actions Maintaining related documentation and reports Process late-coming students and maintain related records. Support and supervise students on internal suspension or detention. Locate unaccounted students when required. Deter, detect and/or report inappropriate student activities, including vaping and smoking. 2. Patrol Duties and Student Supervision Maintain a visible presence to promote positive student behaviour, appearance and grooming. Conduct regular patrols within and outside the school compound. Ensure students' safety and well-being during school activities. Areas for Patrol: (a) School Canteen Maintain order during recess and lunch breaks, including supervising students in queueing for food, and returning crockery & cutlery. Manage minor conflicts and ensure safety when necessary. (b) Free Play Areas Ensure safe and appropriate use of equipment. Manage and de-escalate student conflicts when necessary. (c) Toilet Areas Monitor and report inappropriate activities such as vaping or smoking. (d) Surrounding Blocks and Nearby Community Areas Deter, detect and/or report inappropriate student activities. Engage relevant community stakeholders such as stall vendors, grassroots organisations and residents to support monitoring of student behaviour outside school. 3. Support School Operations & Events Carry out any other duties assigned by the school management related to student management and school operations. Support school events including Annual Run, Cohort Camps, Emergency Exercises and other school activities. Support meetings or conferences involving students and parents. Assist the Examination Committee with: Escort duties during examination periods. Invigilation support for special rooms. Provide support for school administration and operations on days where students are not in school, e.g. assisting in review of safety protocols, security and emergency preparedness, facility maintenance, etc.

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