RFP Specialist

About the role

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it.

Responsibilities

• Lead the creation of RFP responses that highlight the value of Metropolis's Recognition Platform across hospitality, real estate, and beyond, ensuring every document is thorough, accurate, and positioned for success
• Proactively collaborate with stakeholders across Product, Legal, and Marketing to stay ahead of the curve on new products and initiatives
• Develop sample RFPs for new product launches while ensuring existing content remains accurate and competitive
• Respond to quarterly service requests and ad-hoc inquiries with the clarity that showcases the Metropolis experience
• Ensure Metropolis products and services are accurately represented in external databases through meticulous monthly and quarterly updates
• Take ownership of the RFP response database while continuously improving proposal tools and systems to enhance data quality as we scale
• Participate in high-impact projects designed to improve the efficiency of the RFP team and the broader organization

Requirements

• 5+ years of professional experience in proposal writing, sales operations, or business development
• Strong writing and editing skills with the ability to translate technical AI concepts into persuasive and easy-to-understand narratives
• Proven ability to navigate complex organizations and source information from various subject matter experts, including technical partners
• A self-starter who can manage multiple conflicting deadlines in a demanding, high-growth environment
• Comfort working with RFP automation software and CRM tools
• High level of attention to detail and a commitment to accuracy in data reporting
• While not required, these are a plus:
• Experience in the real estate, mobility, or AI/Computer Vision industries
• Familiarity with Letter.AI, GovSpend, or similar proposal management platforms
• Experience responding to government, large-scale enterprise, and real estate procurement requests
• Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
• As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessar

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