Benugo - Café Team Leader - Victoria & Albert Museum
External
Wshgroup · London, UKFull-timeOn-site5d ago
HapiLeadership
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Responsibilities
- Lead, motivate, and mentor a team of front-line staff to provide top-notch service.
- Oversee day-to-day operations, ensuring everything runs smoothly.
- Maintain a positive, energetic atmosphere for both staff and guests.
- Handle customer concerns with professionalism and care.
- Ensure food quality and safety standards are met consistently.
- Work closely with the management team to achieve goals and exceed expectations.
- About the Team Leader role:
- Previous experience in a supervisory or leadership role in a hospitality setting.
- Excellent communication and people skills.
- Ability to handle fast-paced environments with ease.
- Strong problem-solving skills and a proactive attitude.
- A genuine passion for hospitality and guest satisfaction.
Benefits
Rate: up to £14.00 per hourContract: Full time/ PermanentBenugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:Free lunch on shiftEndless tea and coffee on shift50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!Competitive rateLife AssuranceOpportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clientsEmployee discounts at several retailers (via Hapi app) & fitness providersAccess to our Employee Assistance Programme & our trained Mental Health First AidersIf this sounds like the role for you,Health insurance
Additional Information
We're looking for a full time Team Leader to help lead our amazing crew at Victoria & Albert Museum Cafe and ensure our guests have a memorable dining experience every time!
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