Director, Creative Production

Responsibilities

• Serve as the operational connective tissue between Creative and cross-functional partners
• Implement consistent creative-first project management processes across key pieces of business
• Own the project intake and briefing process, ensuring every engagement enters production with a clear, approved creative brief before work begins
• Lead the development of statements of work (SOWs), project estimates, and production proposals that accurately reflect creative scope, team capacity, and delivery timelines.
• Manage budgets for project-based work and report budget performance
• Manage production across concurrent, high-visibility client scopes, including enterprise-level accounts with multiple workstreams running simultaneously
• Support pre-production, production, and post-production workflows across video, motion, and experiential projects, coordinating with internal teams and potential vendors
• Partner with Creative leadership to establish intake, briefing, and project kickoff standards that support creative quality from the start
• Articulate strategic plans, consult at a strategic level with clients, and have an in-depth understanding of the budget-setting process
• Take ownership of team staffing, working with other staffing representatives across the agency
• Be prepared to report progress and next steps as required daily, weekly and at project conclusion
• Continue involvement in the execution of account work while steadily increasing responsibility over teams and client deliverables
• Identify projects with case study potential early and partner with Creative leadership to ensure documentation planning is considered
• Candidate requirements
• 8+ years above the producer/project management level, and experience leading multiple concurrent, complex, highly visible projects without supervision
• Agency experience, including planning, scheduling, and coordinating with external partners and clients (i.e., in a client-facing role)
• Proven ability to manage change, rally teams around new directions, and drive adoption of processes in a fast-moving environment
• Experience managing cross-functional relationships, including the ability to work assertively and collaboratively across competing priorities
• Demonstrated experience producing video, motion, and/or experiential projects in an agency environment, including vendor management and multi-market coordination.
• Experience running print/document production, strategy, digital, pre-production video and/or web development projects
• Understanding of specific quality assurance requirements for interactive or web-based deliverables, including user experience testing
• Demonstrated ability to work within AI-native production environments, including the use of AI-assisted tools for project planning, scoping, and workflow optimization
• Familiarity with CMS, social media platforms, Creative Cloud, Google Workspace/G-suite and Mac preferred
• Associate's or Bachelor's degree in a related field, or the equivalent combination of education and experience

Benefits

Additional Information

Highwire is reimagining what a Director of Creative Production can be. We are an AI-native, sector-expert, outcome-obsessed partner to the world's most innovative companies. As our Director of Creative Production, you are responsible for overseeing the intake, estimation, negotiation, and staffing of the Creative team across a growing portfolio of complex, multi-scope client engagements. You'll also support the team in ensuring that the processes around all disciplines are executed with a process that starts with a brief and ends with on-time delivery, in partnership with our Account and Project Manager roles. This position reports to the VP and Creative Director and combines Creative and Project Management responsibilities. About you: You are ruthlessly organized and motivated by the smooth, efficient competition of tasks against a plan. You understand how creative people work and protect their time and energy as fiercely as you protect deadlines. You navigate ambiguity and change without losing momentum, and you know how to bring a team along as the path is still being built. You look around corners and habitually have alternative options. Your teammates rely on you and know they can trust you to keep them on target, and aware of any potential derailments. You adore spreadsheets, Gantt charts and checklists, and you thrive on process. You're able to think on your toes and be resourceful in finding solutions to problems and answers to questions without strong oversight.

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