Process & Control Optimization Specialist

About the role

The Process & Control Optimisation Specialist provides centralised tracking, coordination, and reporting of control‑related activities across hypercare, control optimisation, automation, and system readiness initiatives within Digital & Technology. The role ensures accurate visibility of control status, issues, dependencies, and remediation progress, particularly during periods of heightened risk or audit focus. By consolidating information across multiple programmes, the role supports effective governance, enables timely decision‑making, and contributes to the ongoing maturity and sustainability of the control environment.

Responsibilities

• Support hypercare activities by tracking issues, actions and progress, providing visibility of control status and remediation during heightened risk or audit periods.
• Support control optimisation, automation and transformation initiatives by tracking progress, dependencies and outcomes, and providing structured reporting on delivery status.
• Act as the reporting and coordination interface with programmes such as IAM and PAM, ensuring control‑related activities, dependencies and milestones are accurately tracked and communicated.
• Support system readiness assessments by tracking readiness criteria, control status, issues and outcomes, and consolidating results for stakeholder review.
• Produce consolidated tracking and reporting across hypercare, optimisation initiatives, programmes and system readiness activities to provide an integrated view of control health.
• Provide clear, timely reporting and insights to support stakeholder decision‑making across optimisation, programme delivery and readiness activities.
• Why you?

Requirements

• Degree or equivalent professional experience in Information Systems, Risk Management, Business, or a related discipline.
• 8 -14 years of relevant experience
• Experience in control tracking, reporting, risk management, governance, or assurance within a Digital & Technology or regulated environment.
• Degree in Information Systems, Technology, Risk, Audit, or Compliance‑related field.
• Experience supporting audits, remediation, hypercare, or transformation initiatives, with exposure to technology controls, programme reporting, and stakeholder coordination.
• Relevant certifications such as CISA, CRISC, ITIL, or equivalent risk, audit, or technology governance qualifications.
• Job Posting End Date
• 2026-07-03
• Equal Opportunities
• The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.
• Adjustment or Accommodations Request
• Note to candidates
• The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

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