APAC Customer Service & Logistics Lead

Responsibilities

• Commercial Interface partner with the SEAT Cluster GM and represent QSC on the SEAT Leadership Team. Support North Asia and ANZ to develop strong enterprise mindset and collaboration across functions.
• Regional Strategy Work with Global CSC Haleon Performance Network (HPN) to execute APAC CSC and logistics strategy across complex, multi-market environments.
• Leadership & Talent Lead, coach, and develop a geographically dispersed CSC leadership team. Drive talent strategy, succession planning, and capability development across APAC CSC. Build a high-performance, consumer and customer-centric culture
• Enterprise Leadership Demonstrate enterprise leadership on the APAC QSC Leadership Team. Contribute to the execution of regional strategy. Represent Haleon externally in key supply chain forums.
• Basic Criteria:
• Proven enterprise leader with demonstrated ability to shape and execute end-to-end supply chain strategy across complex, multi-market environments, delivering measurable improvements in service, cost-to-serve, and working capital.
• Extensive experience (15+ years) in FMCG/CPG or Consumer Health, with a track record of leading regional or global Customer Supply Chain organisations and partnering with commercial leaders at executive level.
• Strong enterprise leadership and influ

Benefits

Additional Information

Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. Hello. We're Haleon . A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special. APAC Customer Service & Logistics Lead Reporting into: APAC & South Asia QSCP Head Location: Singapore Part of the APAC QSCP Leadership Team. The APAC Customer Service & Logistics Lead has end-to-end responsibility for Customer Supply Chain (CSC) across the APAC Operating Unit (excluding Greater China), including customer service, customer collaboration, demand planning interface, warehousing, transportation, and reverse logistics. This role leads a highly diverse regional footprint and is responsible for driving service, inventory optimization, and cost-to-serve performance across multiple markets, channels, and supply models. Scope includes: North Asia CSC Australia New Zealand CSC South-east Asia Taiwan CSC (double-hatted structure) APAC Logistics Lead (functional reporting) In-market CSC teams and distributor markets

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