Benefits
Competitive health & wellness benefits, 401(k) & company matchPaid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet BereavementTraining & Development opportunities, career growthTuition ReimbursementPet InsuranceTeam Member Hotel Rates, other discounts, perks and moreDuties and Essential FunctionsAbility to juggle multiple tasks & projects with superb accuracy in a fast paced environmentStrong administrative skills and attention to detailExceptional customer service skills, over the phone and in person, with customers and internal departmentsAbility to manage different personalities, work styles and needsWrite (or review) and distribute emails, correspondence memos, letters and customer specific communications as requestedAssist in the preparation of regularly scheduled reportsAssist with return phone calls. Qualify leads with additional details. Help clients with details on upcoming groupsCoordinate reservations and amenities for Managers. Ensure room is ready and amenity delivered prior to arrivalAssist with special project tasks, including mailings, sales blitz lists and other sales related activitiesPrepare contracts for Sales and Catering Managers; merge, alter and distribute for a tentative bookingAssemble proposals and regret correspondence for Sales and Catering ManagersCreate Post Convention Reports, merge corresponding thank you lettersConduct Site Visit Tours as needed for Sales and Catering clientsSend first contact template response to Catering inquiries with basic hotel informationAssist in managing execution of small one-day meetings or rooms only programsWork directly with Operations/Restaurant to help coordinate the handling of functionsCommunicate with Catering and Conference events to inform cut off dates, review pickup reports for straight-line availabilityAssist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for executionOther duties as assignedHealth insurance401(k)Paid time off
Additional Information
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
Interested in this role?
Apply on the company's website.
Loewshotels · Miami Beach - Loews Miami Beach Hotel, FL