Senior Manager, Workplace Operations

Responsibilities

• Create and maintain the overall workplace services strategy and operating model, establishing the necessary processes and procedures to ensure effective and efficient day-to-day operations of each of our workplaces
• Work closely with the Finance team to create and effectively manage annual site budgets based upon specific site needs and workforce projections
• Oversee vendor partners, the corporate food and beverage/pantry program, and building services across CLEAR's network of global sites
• Lead the Workplace Operations team consisting of receptionists, ensuring the successful execution of core office management responsibilities and driving continuous operational improvement in partnership with executive site sponsors and site leadership
• Partner with cross-functional team members to maintain an understanding of CLEAR's strategy and growth projections and translate needs into future workplace requirements
• Own, lead, and execute all corporate in-office and off-site events - including surprise and delight moments throughout the year
• How you'll measure success:
• 100% adherence to budget
• Enhanced employee engagement scores in our HQs
• Proactive space planning to support growing headcount
• Overall upkeep and maintenance of our offices
• Energetic, dynamic office environment
• What you're great at:
• 7+ years experience in office operations and/or facilities management, including experience in budget management, contract negotiations, relationship management, and event planning
• Demonstrated experience leading and developing teams
• Proactive customer / client service mindset and high service standards
• Excellent operations and process orientation and organizational skills; passion for continuous improvement
• Creative problem solver and decision maker
• How You'll be Rewarded:
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
• We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn pro

Benefits

Additional Information

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier-physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are looking for Senior Manager, Workplace Operations to lead our Corporate Office Operations team. You will ensure our corporate offices run smoothly and consistently, as well as support all corporate events and overall employee experience. You are the heartbeat of our organization and ensure CLEAR's culture and values shine through in every aspect of our corporate office environments.

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