AI Strategist (All Levels)
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Responsibilities
- Earn Customer Trust: Demonstrate customer empathy and be the face of Distyl, managing relationships from end-users to executive stakeholders
- Leadership: You and a technical lead will be jointly responsible for leading a team to deliver results to the customer
- Data Analysis: Navigate noisy enterprise data to identify how AI can create reliable outcomes despite real-world constraints
- User Adoption: Onboard users to our enterprise applications and platform, ensuring they realize value
- Product Feedback: Represent the customer's voice, surfacing pain points that drive future product improvements
Requirements
- This role requires a curious and analytical approach, the ability to identify valuable problems to solve, strong intuition for product development, and a deep commitment to customer success.
- Operational Experience: A proven record in managing complex projects or strategic leadership roles, with demonstrable experience in client-facing positions within AI or technology integration
- Exceptional Communication Skills: Capable of earning customer trust and liaising effectively between clients and internal teams
- User Empathy and Customer Focus: A deep sense of user empathy and a customer-obsessed approach, ensuring solutions are technically sound and aligned with customer needs
- Thrive in Ambiguity: Ability to identify critical problems in complex situations, define outcomes, and create structure among competing priorities
- AI Passion: A passion for AI and optimism about its potential to impact the world
- Coding Experience: Proficiency in programming, scripting, or statistical packages (e.g., Python, R, Matlab, SQL)
- Travel: Ability to travel 50%
Benefits
Additional Information
About Distyl AI Distyl is an applied AI technology company partnering with the world's most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest companies in telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. We research and deploy technologies that power AI-native operations - both for our partners and for Distyl itself. Our work spans research into self-constructing systems, the development of the most reliable execution of AI systems, and products that transform mission-critical workflows. As a result, Distyl's technologies affect some of the world's largest operations - from hundreds of millions of consumer interactions to tens of millions of supply chain transactions and millions of patient journeys. Distyl is backed by leading investors including Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and the board-members of 20+ F500s. The results reflect this approach: a 100% production deployment success rate for our customers and one of the few enterprise AI companies to run a profitable business.
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