Customer Management Value Stream Expert

Responsibilities

• Ensure quality, structure, and governance of Customer Master Data globally
• Lead alignment from the Value Stream with Process Office, MDM (Master Data Management) team, and Global IM on development priorities, roles, and responsibilities
• Future-proof Customer Master Data through projects and gap initiatives based on business and organizational needs
• Develop and manage reporting and follow-up metrics to continuously improve Customer data quality
• Own and manage workflows related to customer data creation and maintenance
• Support audits and ensure strong process controls, especially within Export Control
• Validate and advise on customer master data implications in business transformation initiatives
• Ensure compliance with export control, data privacy and security regulations in close collaboration with legal and privacy teams
• Lead and coordinate a global network of Customer Master Data Business Experts
• We believe you have
• Experience working with Master Data, preferably Customer Master Data
• Strong understanding of business processes such as sales, order management, or finance
• Experience collaborating across functions, including business, IT, and process organizations
• Ability to define structure, governance, and scalable ways of working
• A degree in Business, Engineering, IT, or a related field
• Excellent English, both written and spoken
• To succeed in this position, you need to be customer focused, result driven, proactive, and structured. You have an ability to define what is required in a dynamic environment and prioritize.
• We Offer You
• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements
• Apply Now
• If you are inspired to be part of our promise to protect what's good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
• This job posting expires on 15th of August 2026.
• To know more about the position contact hiring manager, Rickard Nilsson .
• If you have any questions about your application, please contact Barbara Horvath at Barbara.Horvath@tetrapak.com.
• For trade union information, contact Unionen Lisbeth Larsson at +46 46 36 2320 and Sveriges Ingenjörer Lars Haraldsson at +46 46 36 2533

Additional Information

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet. Job Summary If you are passionate about leveraging high-quality data to enable business success and enjoy working across functions in a global environment, this is a great opportunity for you. At Tetra Pak, Customer Master Data is a critical foundation for efficient operations, strong customer experience, and compliance. Value Stream Customer Management is now looking for a Customer Master Data Driver to take ownership of the structure, quality, and governance of this key area. As our business continues to evolve, the need for structured, accurate, and future-ready customer data becomes increasingly important across all markets and functions. In this position, you will ensure that Customer Master Data is governed, structured, and managed in a way that supports both current operations and future business transformation. You will work in a highly collaborative, international environment, connecting stakeholders across markets, business functions, and IT. By driving alignment, clarifying responsibilities, and support the implementation of processes and standards, you will play a key role in improving data quality. This is a role for someone who enjoys creating structures in complexity, influencing without formal authority, and driving continuous improvement In this role, you will report to the Commercial Projects & Integration Manager, within Value Stream Customer Management. The location is in Lund (Sweden).

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at AKTIEBOLAGET TETRA PAK? Share your experience