Chief of Staff, Policy

Responsibilities

• Communicate priorities, activities, and results to the larger organization, while ensuring deliverables are met
• Help build a successful and healthy organization: find knowledge and skills gaps and help address them, design optimal workflows, and align internal processes
• Serve as a strategic thought partner to the CPO and Public Policy leadership team
• Maintain a pulse on team morale and culture by being the eyes and ears of the CPO within the organization and developing informal and formal feedback loops to identify unmet team needs
• Identify and lead special projects to ensure that new, unanticipated, or emerging issues do not fall through the cracks
• Gather and analyze relevant data to generate insights, identify trends, and support evidence-based decision-making at the executive level
• Collaborate with leadership team and colleagues (People, Finance, etc.) to drive employee satisfaction, headcount efficiency, professional development training, facilities planning, etc.

Requirements

• The ideal candidate is a proven leader and has hands-on experience in the following areas: strategic planning, process improvement, project management, financial planning, organizational change, and internal communications
• Ability to comfortably dive into any area of the business or product, understand business needs, and facilitate executive decisions based on changing priorities
• 7+ years experience in a combination of operations, product management, strategy, finance, consulting, government or an equivalent field
• Low ego and low drama, with the ability to be a good sounding board for others and anticipate the needs of a busy executive and his/her direct staff
• Proven ability to track, prioritize, and drive multiple concurrent projects to successful completion. This position is expected to utilize data and metrics to communicate needs with the ease of a business unit owner
• Excellent communicator in written and verbal form; ability to work well with executives, and able to lead and influence across multiple levels and multiple functions of an organization
• Entrepreneurial, adaptable, high tolerance for ambiguity and complexity, and effective with limited resources
• Proven experience designing and leading strategic planning at a growth company
• Financial prowess and ability to create budgets and analyze financial models
• This role requires past experience in staffing or working directly with the C-suite/SVP level on a regular basis
• Highest level of integrity, trust, and ability to manage confidential information

Benefits

Additional Information

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Reporting to the Chief Policy Officer (CPO), the Chief of Staff will serve as a trusted strategic advisor, playing a key role in advancing our most critical initiatives, while driving operational effectiveness for the Policy team, owning planning, budgeting, headcount management, and team coordination. The ideal candidate is a master of cross-functional leadership, a practiced decision-maker, determined problem solver, and is highly capable of navigating competing demands and priorities while executing the strategic priorities of the CPO.

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