Technical Services Trainer

About the role

PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI®, DELCO REMY® and HARTRIDGE™. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA. At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards. Our Culture PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously. Career Opportunities We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow. JOB PURPOSE The Technical Trainer is responsible for delivering high‑quality, industry‑leading technical training to customers, technicians, and internal teams across all Delphi Academy subject areas. Reporting to the Technical Training Lead, this role ensures that training programmes are delivered to the highest professional standard, consistently reflecting Delphi's technical expertise, product knowledge, and commitment to advancing workshop capability. The role plays a key part in maintaining and developing the Academy's training curriculum - ensuring content remains current, compliant, and aligned with emerging technologies and Delphi's product portfolio. The Technical Trainer also supports the effective planning and management of the training calendar, coordinating resources and helping balance customer demand with team capacity and development objectives.

Responsibilities

• High‑Quality Training Delivery
• Deliver engaging, professional technical training across Delphi Academy disciplines, including diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies.
• Translate complex technical concepts into clear, practical training that supports technicians of all experience levels.
• Adapt delivery style to suit audience capability, ensuring an inclusive and effective learning environment.
• Maintain accurate training and attendance records to support reporting, development planning, and continuous improvement.
• Curriculum Development & Content Quality
• Contribute to the creation and continual improvement of course materials, presentations, assessments, and practical exercises.
• Ensure training content reflects current legislation, industry standards, and Delphi product updates.
• Capture delegate feedback and use insights to refine course structure, technical depth, and hands‑on activity design.
• Support the development of new modules aligned with emerging technologies and market needs.
• Customer & Partner Engagement
• Act as a technical ambassador for Delphi Academy, delivering an excellent experience that reinforces customer confidence in Delphi products and services.
• Provide guidance to delegates before, during, and after training to support workplace application and long‑term learning.
• Support demonstrations, open‑days, and partner events to promote Delphi's technical capability and training offering.
• Build strong relationships with distributors, training bodies, and workshop customers to support Academy growth.
• Operational Excellence
• Assist with planning and managing the Academy's training schedule, ensuring efficient use of trainers, vehicles, tools, and workshop facilities.
• Prepare training rooms, diagnostic equipment, and vehicles ahead of every course to ensure a safe, professional learning environment.
• Identify and escalate equipment issues promptly to minimise disruption and maintain high training standards.
• Contribute to operational improvements that enhance the customer experience and Academy efficiency.
• Collaboration & Continuous Development
• Work closely with the Technical Training Lead and wider technical support teams to share knowledge and maintain consistent customer messaging.
• Provide technical input during product launches, ensuring trainers and customers are fully equipped for new technologies.
• Maintain an active learning mindset-keeping up to date with evolving ve

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