Warehouse Management System (WMS) / Manhattan Workflow

Requirements

• MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
• The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
• 5 - 7+ years hands-on with Tier 1 WMS (workflow design/configuration).
• 3PL experience in multi-client environments (SLAs, onboarding, 3PL billing). Pharma/Healthcare distribution with cGMP/GDP, DSCSA serialization/traceability, 21 CFR Part 11, and cold chain/temperature-controlled workflows.
• Proficiency with SQL Server (queries, stored procedures), JSON/XML, and EDI flows (940/945/944/943/856/810).
• Deep understanding of warehouse processes (receiving, directed putaway, replenishment, wave/zone/batch/cluster picking, packing, QA holds, cycle counting, returns, kitting/VAS). RF process and handheld experience, including efficient RF screen/flow design.
• Excellent documentation, testing discipline, and stakeholder communication.
• OUR CULTURAL BELIEFS:
• Patient Minded I act with the patient's best interest in mind.
• Client Delight I own every client experience and its impact on results.
• Take Action I am empowered and hold myself accountable.
• Embrace Diversity I create an environment of awareness and respect.
• Grow Talent I own my development and invest in the development of others.
• Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate I am bold and creative in everything I do.

Benefits

Additional Information

THE POSITION: We're seeking a hands-on WMS Workflow Developer to design, configure, and optimize warehouse workflows in Datex WMS with a focus on 3PL operations and pharmaceutical distribution. You will own process design, configuration changes, integrations, and production support-ensuring compliant, efficient, and scalable operations across multiclient environments. You'll partner with Operations, Quality/Compliance, Customer Solutions, and IT to implement compliant workflows (e.g., FEFO, lot/batch control, quarantine/QA holds, cold chain/temperature-controlled handling) aligned to DSCSA, cGMP/GDP, and 21 CFR Part 11. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: Workflow Design & Configuration (Datex WMS) Design, build, test, and deploy Datex WMS workflows (receiving, putaway, replenishment, picking, packing, shipping, cycle counting, returns/Reverse Logistics, VAS/kitting). Configure FEFO/expiry, lot/batch, serial/UDI, status management (quarantine/QA hold/release), and temperature-controlled processes. Implement 3PL billing triggers (storage, inbound/outbound handling, accessorials, VAS). Create and maintain RF and desktop workflows; optimize task interleaving, wave planning, and slotting rules. Regulatory & Quality Ensure workflows support cGMP/GDP, DSCSA traceability, 21 CFR Part 11 (audit trails, e-signatures), recall readiness, and CAPA/change-control. Collaborate with Quality on validation deliverables (e.g., URS/FRS, IQ/OQ/PQ, test scripts). Integrations & Data Build and support integrations (e.g., ERP, TMS, carrier systems, automation such as conveyors/print-&-apply/put-to-light, temperature monitoring). Develop SQL queries, views, and operational reports/dashboards; ensure data quality and master data governance. (New - Microsoft TypeScript) Develop small TypeScript/Node.js utilities or serverless functions (e.g., Azure Functions) to transform payloads, validate ASN content (lots/expiries/serials), or bridge APIs where native configuration is insufficient. Production Support & Continuous Improvement Triage and resolve production issues (prioritization, RCA, rollback plans). Drive throughput improvements (picking efficiency, dock-to-stock, order cycle time, accuracy). Train super users and operations teams; develop SOPs/work instructions.

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